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Industry News - May 8th, 2009



Retail Scene: Highlights of the JDA Focus Conference

A highly energized group of retail executives and technology innovators gathered last week at Focus 2009, held from April 26-28 at the Gaylord National Resort in National Harbor, Maryland. JDA Software's 19th annual user conference featured more than 130 sessions geared around the theme, "Challenges. Opportunities. Results. Excellence."

The event kicked off with a "State of the Company" address led by Hamish Brewer, CEO of JDA. Brewer noted that JDA posted a record year in 2008 and would continue to invest in integrated solutions. Some of the biggest projects underway at JDA include a replenishment workbench and an assortment manager that ties together planning analysis, data management, price and promotion management as well as advanced optimization and demand management. Beyond these major initiatives, Brewer says that the company's number one strategic initiative is managed services for its 5,700 customers across the globe.

Sam Donaldson, 48-year ABC News veteran, followed Brewer's address by stating, "It's not morning in America, it's pretty grim in fact." Donaldson provided his perspective on the state of the economy and advised that if businesses choose not to support the government and rally behind the Obama administration, they will fail.

Following the keynote, attendees had the option to sit in on dynamic presentations from prominent retailers including Macy's, Dollar Tree Stores, IKEA, Liz Claiborne, Lowe's, Meijer and many others. An Innovation Zone provided an ideal setting for networking and brought together more than three dozen technology providers including RPE, Capgemini, Hewlett-Packard and IBM.

An exciting evening reception unveiled the 2009 Real Results Award winners. Retailers that were honored in this year's ceremony included Phillips-Van Heusen for "Best in Replenishment/Allocation," and Buehler's Fresh Foods for "Best in Store Systems/Workforce Management."

JDA Focus 2010 will be held May 16-19 at the Caesars Palace in Las Vegas, Nevada.


WE Fashion Selects Oracle Retail Applications to Support Growth

WE Fashion, the international fashion retailer for men, women, boys and girls, selects Oracle Retail Release 13 applications to help support its growing business as it seeks to expand from its existing presence in six European countries and into new territories. Operating around 230 stores across the Netherlands, Belgium, Germany, Switzerland, Luxembourg and France, WE Fashion designs and produces its own contemporary collections.

The Oracle Retail applications are part of the WE Fashion's WINGS project, or WE Implement New Generation Systems. The WINGS initiative will strengthen the company's foundation and improve operational flexibility as it seeks to drive growth through expansion plans, introduce new categories, differentiate product offerings at the country level and create new services, such as e-commerce and franchising.

WE Fashion selects the Oracle Retail Merchandising System, Oracle Retail Allocation, Oracle Retail Price Management, Oracle Retail Warehouse Management System and Oracle Retail Trade Management. WE Fashion expects the Oracle Retail applications to provide insight into store, inventory, merchandise and supply chain operations in order to more quickly coordinate and adapt to changes in customer buying patterns, seasonal inventory demand and allocation of inventory to help optimize store performance. The Oracle Retail applications are also expected to provide a more flexible technology platform that will scale as the company grows, replacing internally developed legacy systems and making it easier and faster to open new stores.

"As we continue to grow, WE Fashion recognizes the importance of deploying systems that not only support our expansion long-term but enable us to maintain an intimate understanding of customer demand. We recognize that Oracle Retail applications are key to delivering the necessary tools that can help us develop our business now and in the future," said Koen Aben, CIO, WE Fashion.


Microsoft, EDS Jointly Deliver Cloud Computing

EDS, an HP company and Microsoft have signed an agreement to market, integrate and deliver the Microsoft Business Productivity Online Suite for enterprise customers.

This agreement extends to cloud computing HP's relationship with Microsoft to provide communications and collaboration services. Together, the companies anticipate deploying these services to more than 5 million users.

EDS and Microsoft have a 20-year history of delivering enterprise-ready communications and collaboration solutions. In an effort to address financial challenges facing organizations, EDS has become the first Business Productivity Online Suite reseller and Microsoft's largest Business Productivity Online Suite delivery partner.

EDS has begun to integrate Business Productivity Online Suite, including Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft Office Communications Online and Microsoft Office Live Meeting, into EDS Workplace Services Offerings. EDS and Microsoft will jointly deliver communications and collaboration productivity services. They also will provide global reach and intend to leverage combined data center resources and network expertise.

HP plans to supply its innovative server hardware and storage technology to support anticipated demand.


VeriFone Releases PAYware PC Version 1.0.4

VeriFone Holdings announces the release of PAYware PC version 1.0.4, its PC-based payment processing system for small-to-medium-sized merchants.

PAYware PC version 1.0.4 offers the following new features:

-Added support for the RBS Worldpay payment processing network - PAYware PC's certifications with RBS Worldpay include credit, debit, and gift for retail, MOTO, e-commerce, and restaurant transactions. 

- Added support for the ValueLink payment processing network - PAYware PC's certifications with ValueLink include gift for retail environments. Ten transaction types are provided, including Sale, Credit, and Activate.

- Updated Certifications for Elavon (Host) - Updated certifications for Elavon (Host) now include credit, debit, EBT, check, and gift for retail, MOTO, e-commerce, and restaurant.

- Updated Certifications for Elavon (Terminal) - Updated certifications for Elavon (Terminal) now include credit and paper check for retail, MOTO, e-commerce, and restaurant.

- Logfile Zip Utility - This utility compresses and bundles certain PAYware PC log files, allowing for simpler transfers to VeriFone's Technical Support Team (in the event of any technical support issues).

- License Backup Tool - This utility archives certain user/account settings in PAYware PC; can be used by VeriFone's Technical Support Team to help restore your user/account status should your computer ever suffer a system crash.


Stop & Shop Stores Deploy Personal Shopper Device

Stop & Shop Supermarket uses personal shopper devices from Motorola and Modiv Media in 250 Stop & Shop and Giant Food stores. Branded as "Scan It!" at Stop & Shop and Giant supermarkets, Modiv Shopper, powered by Motorola's MC17 mobile computer, delivers relevant coupons and promotions based on individual shopping histories and enables customers to scan and bag their items while they shop.

Nearly one million shopping trips are now completed each month using the joint solution (Scan It!) at Stop & Shop and Giant stores, and more than 50 brands have run paid campaigns.

"One of our key goals at Stop & Shop is to increase customer loyalty, and our ongoing partnership with Modiv Media and Motorola has played an important role in this effort," said Bob Anderson, director of customer relationship management, Stop & Shop Supermarket Company. 'Scan It!' allows Stop & Shop to differentiate itself from the competition, by producing a superior shopping experience that results in increased savings for our customers."

How Scan It! Works
As shoppers enter the supermarket, they scan their loyalty card and pick up a Scan It!-branded Motorola MC17 mobile computer. The mobile computer display presents exclusive special offers and promotions to customers, based on their purchase history and current shopping behavior. The system tracks the shopper's progress through the aisles and presents money-saving coupons and promotions as the shopper nears those products. Customers select their items, scan them, and bag them in the cart. Purchases are automatically totaled, and the customer can pay for them quickly at a self-checkout station.


Zain's Store of the Future

A digitally enhanced store of the future debuts at Zain, a wireless services provider of hot brands including Nike, Verizon and Nokia. This interactive retail experience features multiple large-scale LCD and LED displays, motion sensor screens that change imagery when customers walk by and "lift triggers" which display product information when customers pick up mobile devices. The store of the future driven by R/GA, a digital agency, features a 65" LCD "welcome wall" which promotes Zain's product offerings as customers enter the store. Text LED allows store visitors to text messages to the sign, while watching synchronized brand images, ambient signage and text move across the LCD displays. Upon checkout, customers have the ability to check in at a touchscreen display and receive a ticket or SMS message to alert them when a representative is available. Queue signage throughout the store lets customers know their place in line.

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