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Industry News - July 3rd, 2009



Fujitsu Introduces New Protector Sheets for Touch Panels

Fujitsu introduces self-wetting adhesive protector sheets that reduce surface damage to touch screens and flat panel displays in use or during shipping. The RoHS-compliant protector sheets feature a 3H surface hardness that is scratch and chemical resistant. The sheets are suitable for high-use, rugged and harsh applications, such as POS terminals, self-service kiosks, manufacturing and warehouse equipment, and mobile field sales and service devices. They also offer protection for product shipping and testing.

The self-wetting adhesive virtually self applies itself by spontaneously wetting out on smooth surfaces with no or very low finger pressure to adhere to a display or touch screen, yet it provides shear resistance to prevent sheet displacement. The sheet can be repositioned during installation as necessary without affecting performance. The end user can remove the sheet by hand, even after an extended time, without leaving any residue or creating static electricity. Application of a new sheet can then be accomplished, also without generating static electricity, thus avoiding the attraction of undesirable dust particles.

The protector sheets are available in Anti-Glare (matte) and Clear Hardcoat - an Anti-Reflective coated version of the Clear is also available. The protector sheets are custom die-cut to fit the specified display's surface dimensions and come in a variety of packaging options.


HP Expands Access Program

HP announces updates and expanded availability of HP Access, its small and midsize business (SMB) assistance program, which helps retailers save money while managing, protecting and growing their businesses.

Providing customers with discounts, free software and services, offers and training that are tailored for SMBs, HP Access is part of the HP Total Care program, which helps businesses get more value from their HP purchases.

HP Access is now free with the purchase of any HP product. Retailers wanting to participate simply request an access code and they will receive an email from HP with the information and a link to the HP Access website. New customers, as well as those who purchased an HP product in the last 12 months, can take advantage of offers on the site.

HP also has expanded the program for its channel partners, allowing them to pass along benefits to their customers. For customers purchasing products from a channel partner, the e-mail containing the access code will come from the partner.

On the newly revamped HP Access Web site, retailers can find tips for key business milestones, including:

- Starting a business
- Protecting what's valuable
- Generating revenue
- Improving productivity
- Consolidating branch offices
- Greening a business


Staples Adds Workforce Management to Support Real-Time Reporting

Staples selects RedPrairie's Workforce Management to provide support for labor across Staples' U.S. retail supply chain operations. Nearly 1,500 associates will use the solution in four distribution centers located near Hagerstown, Md.; Killingly, Conn.; Terre Haute, Ind.; and Rialto, Ca.

"Our organization wanted a workforce solution that could provide visibility beyond the walls of a distribution center," says Bill Ross, Staples Vice President of Retail Distribution. "We viewed RedPrairie as a best-of-breed selection among other vendors. In particular, our company liked RedPrairie's real-time productivity reporting, and their ability to forecast labor requirements across an entire supply network."

Staples plans to use the system's Quality Management component, allowing administrators to observe and coach associates along the route to maximized efficiency..


Billabong Implements PLM and Global Sourcing

Billabong selects NGC's e-PLM for Product Lifecycle Management and e-SPS for Global Sourcing and Visibility. NGCs software will be implemented worldwide as a strategic PLM and global sourcing solution for Billabong across all of the company's regions and brands.

"Billabong selected NGC after a detailed and rigorous evaluation of the industry's leading PLM vendors," says Mike Savage, General Manager of Product Development, Billabong International Limited. "We chose NGC based on the functionality and ease of use of their solutions, as well as NGC's deep understanding of the fashion and apparel industries."


IKEA Rolls Out Loyalty Kiosks

IKEA, the home furnishings giant, implements a suite of self-service kiosks to improve customer in-store experience. Customers use the self-service kiosks to sign up to join the IKEA FAMILY loyalty scheme.

IKEA needed a quick, easy and instant way for customers to apply to its IKEA FAMILY loyalty scheme in store and implemented a suite of Xen X5 kiosks. The self-service kiosks offer customers the convenience of signing up in-store and in addition, loyalty scheme customers benefit further by being the first to know of upcoming promotions, sales and events via on screen information targeted solely at them.

"We are very happy with the IKEA FAMILY registration kiosks that are installed in all Belgian IKEA stores," says Tim Schroons, IKEA Belgium. "They allow us to have a much more efficient way of recruiting new IKEA FAMILY members without the presence of a co-worker being required. This versatile solution allows us to recruit new members and have existing members print out a temporary card or update their customer profile in a user friendly way".


Best Buy to Test Videogame Kiosks

Best Buy is moving into the used video game market, with tests in some Austin and Dallas stores. The stores will have kiosks where customers can turn in used video games, have them tested to make sure they work and then receive a voucher redeemable for a gift card.

Barry Judge, the chain's chief marketing officer, disclosed the strategy on his blog but didn't say which stores would participate.

"We'll also be testing the sale of used games in those stores, and some of the kiosks will even rent games and movies," said Judge.

The strategy takes on GameStop Corp., which has dominated the used video game market for years. Wal-Mart Stores Inc. also is testing kiosks that accept used video games.

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