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Industry News - January 15th, 2010



NCR VAR Provides Independent Grocer with POS Solution

NCR Corporation has noted that Maywood Market has selected its point-of-sale (POS) software and hardware solutions, along with BRdata's back office solutions, to provide a faster and more convenient shopping experience and run in-store promotions. The solutions were sold and serviced by NCR authorized reseller North Country Business Products (NCBP).

For the front of the store, Maywood Market chose NCR Advanced Checkout Solution (ACS), a feature-rich POS software application for grocery retailers, regardless of store size or sales volume. Each checkout lane will be equipped with an NCR RealPOS High Performance Bi-Optic Scanner/Scale, an NCR RealPOS 80XRT workstation with the NCR RealPOS DynaKey cashier interface, and a credit/debit card reader with signature capture.
The retailer also plans to implement BRdata Retail BOSS, a complete back-office software package designed to manage and maintain all the areas of the business, from automation of in-store functions to distribution and price management.

Expected to open in early 2010, Maywood Market will contain a bakery, meat and seafood departments, a deli, frozen food section, fresh fruits and vegetables and dairy products.

In addition to rehabilitating a building near the heart of the Village of Maywood, Ill. at 615 South Fifth Ave., the owners are investing in technology designed to deliver a fast and convenient shopping experience while optimizing operational efficiency.

Maywood Market also plans to implement the NCR ACS Consumer Marketing (CM) module. 
North Country Business Products recently expanded into Chicago and met with Maywood Market almost immediately.

"Not only was there synergy between their store automation objectives and the NCR ACS and BR Data solutions, but we also found compatibility between our company philosophies and values," said NCBP Director of Grocery Sales Christopher Kardashian. "Our core business is about supporting the needs of every independent retailer, large or small, whether in western North Dakota or the west side of Chicago."


OKI's Master Disty Program to Boost VAR Revenue

OKI Data Americas, which markets its products under the OKI Printing Solutions brand, announced its BTA Master Distributor Program providing dealers access to the company's portfolio of CX products along with its MPS hardware. By expanding the products offered within the BTA Master Distributor Program, small and medium dealers now have the opportunity to boost business revenue by expanding their hardware offerings.

Carolina WholeSale Office Machine Company, located in Charlotte, N.C., has been a long-term OKI partner and is now joined by NuWorld Business Systems, which is located in Cerritos, California. Both BTA Master Distributors were selected based on their reliability and ability to provide full support to their customers.
"We launched the BTA Master Distributor program to provide new revenue opportunities for dealers that previously did not have access to the CX product line from OKI," said Gus Piccin, Vice President, U.S. Solution Provider & BTA Sales for OKI Data Americas. "These partners now have access to an expanded line of product offerings, differentiating them from the competition to help them stay viable and profitable in such a competitive market."
The BTA Master Distributor Program is designed to better meet the needs of dealers by offering them: simple order processing, free hotline support , purchasing and financing alternatives, warehousing and inventory, faster delivery times, No minimum quotas, and service and warranty support.


Radiant Systems Chosen as Wendy's/Arby's POS Provider

Radiant Systems has announced a new agreement with Wendy's/Arby's Group to be a point-of-sale (POS) technology provider for the quick-service restaurant company's more than 1,150 company-operated Arby's locations. In addition, Radiant Systems is designated as an approved vendor for Arby's franchise restaurants, which number more than 2,200. 

Wendy's/Arby's Group is currently deploying the Aloha Enterprise Suite, including Aloha Quick Service POS, Aloha Command Center, Aloha Configuration Center and Aloha Insight along with Radiant POS hardware within its company-operated Arby's restaurants in the United States.
Aloha Quick Service POS increases speed of service and productivity as employees can easily navigate the user-friendly interface to send orders to the kitchen quickly and accurately. Aloha Insight's customizable reporting and alerting features provide Arby's management greater flexibility in performance analysis and measurements, which helps reduce food and labor costs through increased visibility of restaurant operations. Coupled with the exceptional remote management functionalities of Aloha Command Center and Aloha Configuration Center, Arby's management can better monitor and control settings and security across all sites, enhancing reliability and streamlining support, thus reducing the total cost of ownership.


VeriFone Adds 5,000 Taxicab Advertising Endpoints

VeriFone Holdings has acquired the Clear Channel Taxi Media business from Clear Channel Outdoor. The acquisition is not expected to be material to 2010 results. Financial terms were not disclosed.

VeriFone intends to leverage this well-developed channel into VeriFone's Media Solutions payment-enabled business, where in-taxi digital content is positioned to become one of the most innovative advertising venues as spending moves from traditional to online and digital place-based media.
"VeriFone is delivering Internet-enabled, multi-media technologies at the point-of-sale," said Douglas G. Bergeron, CEO of VeriFone. "As consumers shift to electronic transactions in taxicabs and other media-enabled locations, we have a unique ability to deliver dynamic and interactive campaigns with desirable and measurable advertising efficiencies. This is a very high value services opportunity."
The acquisition includes relationships with a nationwide network of taxi media buyers and more than 20 experienced media sales representatives. With the acquisition, VeriFone has added an additional 5,000 taxicab advertising endpoints to its existing New York City network of 6,500 cabs.

VeriFone's expanded media sales force can now sell advertising to local and national buyers with a reach of 90 percent of all New York taxi cabs. Presently, there are approximately 300,000 taxi fares a day in New York City.

Clear Channel Outdoor entered the taxi advertising business in 2000, with a significant percentage of the business centered on sales of taxi top advertising. In 2007, Clear Channel Outdoor entered the market for in-taxi digital place-based media.


Smartphones Will Be Ringing in the New Year

According to a survey conducted by VDC Research, end users are shifting away from traditional "large" mobile form factors such as notebooks, and gravitating to smartphones and netbooks.

The responses point, in part, to the growing influence that consumer devices are having on enterprise mobility applications. Clearly these devices are becoming increasingly powerful. However, at what point are we sacrificing too much in terms of performance and functionality to be able to support true enterprise mobility applications?
According to VDC's end user survey, just over 45% of respondents are using smartphones for enterprise mobility applications. In addition, almost 60% of respondents agree that smartphones are the target platform for enterprise mobility applications under evaluation.


Target.com Moves Forward with Ambitious Plans for Web Site Re-launch

iTarget.com announced it has selected its core vendor partners to assist in building and managing its new e-commerce platform. Target plans to launch its new Web site before the 2011 holiday season. Amazon will continue to provide the technology platform and fulfillment services for Target.com between now and the site re-launch.

Partners include:

Sapient, which will serve as the lead partner and integrator 
IBM, which will provide the multichannel eCommerce platform 
Oracle, which will provide the database platform Endeca, which will provide search and navigation functionality 
Autonomy, which will provide content and digital asset-management functionality 
Sterling Commerce, which will provide global inventory visibility and cross-channel order-management functionality 
HUGE, which will provide visual and interaction design 

"We have already made considerable progress in our re-platforming work to transform the Target.com experience and create a strong foundation for further multi-channel integration," said Steve Eastman, president, Target.com. "We are confident we have selected the right technology partners to ensure that the final design of our new online experience will exceed the high expectations our guests have of Target.com."

In addition to those listed, Target will work with a portfolio of specialty vendors, as well as its internal team, to support the development and management of the new site.


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