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Industry News - January 22nd, 2010



Aldelo Offers Customer-Facing Software Integration

Aldelo Systems Inc., the leading provider of low cost, feature rich and easy to use restaurant POS software solutions for the hospitality industry, now offers software integration for customer-facing displays.

"The customer-facing display software allows customers to view their orders as they are entered into the Point-of-Sale," says Harry Tu, CEO, Aldelo. "The result is increased order accuracy." The software can also be used for advertising by displaying specials and promotions to the customer at the time of purchase through the split-screen feature. Advertising can be done in any graphic format, including text, photos, or video.

"With Aldelo's software and Senor's Dual APOS, you can better inform and entertain your customers. By adding an interactive Touch LCD (customer facing display) to the back of the unit, this integration is not only simple and effective, but it is also an advertising medium, enabling advertisings and promotions to be shown to your customers," says Victor Chung of Senor Tech Inc.
Senor's Dual APOS is certified by Aldelo to perform well with its products.


ScanSource Signs Disty Agreement with IBM, ShoreTel

ScanSource Communications announced at IBM's Lotusphere conference that it will now be offering an integrated unified communications (UC) solution from IBM Lotus Foundations Reach and ShoreTel. 

Through this agreement, ScanSource Communications plans to offer the total UC solution, named ShoreTel for IBM Lotus Foundations, to its reseller partners. The solution includes the IBM Lotus Foundations Reach, an appliance designed for small to medium businesses (SMBs) that customizes and extends IBM Lotus Sametime's UC and collaboration capabilities, as well as the ShoreTel UC products. What’s more, ScanSource Communications has the ability to integrate the entire UC solution for resellers looking to offer an all-in-one IT, communication and collaboration service to their end user customers. By implementing this UC solution in the workplace, end users can better access people and information, improving productivity and efficiency.

"We're excited to work with two pioneers in the IT and communications industry. Their innovation and leadership in developing high-quality solutions will enable our resellers to deliver comprehensive UC solutions to their end-user customers,” said Buck Baker, president, ScanSource Communications.

"ShoreTel for IBM Lotus Foundations offers SMBs a world where IT and business communication come together in a brilliantly simple, affordable and feature-rich solution. This solution is fully integrated and serviced by world-class partners,”" said Mark Arman, vice president of business development for ShoreTel.


Family Dollar Unveils Technology Refresh Plans

Family Dollar unveils its latest plans for a store technology refresh and announces the chain will expand its POS platform across all stores. 

"The completion of our point of sale refresh this year will increase the convenience of our check out process as it supports an expanded selection of payment choices including food stamps, credit cards and Family Dollar gift cards," says Howard R. Levine, Chairman and CEO, Family Dollar. 

"We are on track to have all stores on the new platform by the end of our second quarter." 
Family Dollar is also changing the way it communicates with its customers. The retailer plans to continue to utilize circulars to communicate the values it offer, and is also experimenting with a variety of online tools that enable it to increase brand awareness. The chain is enhancing its in-store communications with better shelf; aisle and signage that reinforce its low price points. 

Family Dollar plans to utilize the new signage to communicates the value it offers, while also improving the shopping experience by helping customers find what they need faster. In addition to better navigational signage, the retailer is focused on making other improvements to the in-store shopping experience. 

"The completion of our points of sale refresh, the expansion of operating hours, space realignment efforts and ongoing team retention efforts will result in stores that are more convenient, less cluttered and easier to shop," adds Levine. "We will continue to invest in ways to strengthen our assortment, enhance our customer communication and improve the shopping experience in our stores."


Shiseido Acquires Bare Escentuals in $1.7 Billion Deal

Japan's top cosmetics maker Shiseido announced today it plans to buy U.S.-based Bare Escentuals, a maker of mineral-based cosmetics, for 1.7 billion dollars.

Shiseido, Japan's largest cosmetics company, has enjoyed fast-growing profits in recent years, helped by booming demand for beauty products in China and other Asian markets.
With the takeover offer, Shiseido aims to expand its brand into mineral-based products and widen its customer base.

"This acquisition further enables Shiseido to move towards our goal of becoming a global player representing Asia with its origins in Japan," Shinzo Maeda, chief executive, Shiseido.
Bare Escentuals aims to benefit from Shiseido's distribution channels in Japan and Asia, particularly its strong foothold in China.


Advance Auto Parts Gains Advanced Basket-Level Insights

Advance Auto Parts adds Market Basket Analyzer from APT to gain advanced basket-level insights. 

Advance Auto Parts has several years of experience using APT's Test & Learn Software-as-a-Service solutions which help the retailer optimize strategic and tactical initiatives. This month, Advance Auto Parts expands its partnership with APT with the licensing of APT Market Basket Analyzer, a tool that provides the retailer with advanced basket-level insights. 

"Advance Auto Parts continually seeks to deliver more tailored, relevant and valuable offers to our customers," said Charles Tyson, SVP of merchandising, Advance Auto Parts. "Providing our decision-makers with APT Market Basket Analyzer, paired with our existing Test & Learn capability, helps us to achieve this objective."


Supervalu Plans to Open 100 Stores, Announces New Merchandising Initiative

Supervalu plans to aggressively open new stores in the next year and unveils it will open up to 100 new locations in 2010. The chain is focused on expanding its Sav-A-Lot division. 

According to Craig Herkert, president and CEO, Supervalu, the retailer is committed to doubling the size of this hard discount format over the next five years. Additionally, next the retailer plans to double its Sav-A-Lot's new store openings. 

"We continue to refine our execution with the opening of each new store and have approved an aggressive growth plan for fiscal 2011 which includes opening 100 locations and leveraging our existing network across the US," adds Herkert.

Herkert continues, "Since we launched this growth objective late in October, I have met personally with a number of Sav-A-Lot licensees in their respective markets to learn about their businesses, understand their growth objectives and hear what we can do to support their growth. We are confident with our new focus on Sav-A-Lot growth we will achieve 100 openings in fiscal 2011."

Beyond ambitious store opening plans, the retailer remains focused on customer-facing and merchandising initiatives designed to drive sales. "We are now turning our attention to new merchandising activities within the four walls of our stores," says Pamela K. Knous, executive vice president and CFO, Supervalu. "We expect to touch well over 300 locations in fiscal 2011 with these activities allowing us to be locally relevant with compelling differentiated offerings.".


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