Industry News - November 8th 2014
RETAIL AND TECHNOLOGY NEWS
Tesco Enters Tablet Wars with Hudl Device
Amazon and Tesco have a lot in common. Both succeeded far beyond expectations to become retail giants, understand the value of consumer data, and of course, both have developed Android tablets. Tesco is now targeting the estimated 50 million individuals in the U.K. that don't own a tablet or mobile computing device with its Hudl.
Despite its reasonable pricing, the retailer has worked to develop a high-quality product, including a seven-inch screen, eight hours of battery life, rear- and forward-facing cameras, Bluetooth, WiFi and 32GB of external storage.
Tesco's goal is for the Hudl to be a customer's hook into its retail ecosystem. The home screen is comprised of widgets that offer direct access to Tesco's grocery stores, Tesco Direct, Clubcard, blinkbox movies and music. These widgets can be dismissed, but can make ordering groceries from the couch a habit that many will enjoy. One key feature is the "T" logo that sits at the bottom-left of the home bar, providing shortcuts to Clubcard TV, Tesco Bank, Florence and Fred fashions, Tesco Wine, Tesco Phone Shop and a store locator.
Jersey Mike's Intros Mobile App Combining Digital Ordering and Loyalty
Jersey Mike’s is introducing a mobile app for passionate fans, which want all things Jersey Mike’s right at their fingertips, any time. Available for iPhone®, and, shortly, Android™, the new app lets customers order and pay online, manage rewards, post to social feeds (Twitter and Facebook), find the nearest Jersey Mike’s location (with directions), and access nutritional information.
The company says this is one of the first apps to roll digital ordering and loyalty rewards program management into one, providing customers with a seamless experience.
Jersey Mike’s is bringing enhanced technology to the restaurant experience as well. The sub shop’s new customer facing terminals will allow customers to more easily and securely pay for their order by swiping their credit card themselves at the register.
The custom-designed terminals, with a bar code scanner incorporated into the stand, are also the “center” for Jersey Mike’s Shore Points Rewards program, where the company’s more than 1.5 million members can earn or redeem points. Eventually customers will be able to pay at the counter by scanning a barcode.
Jersey Mike’s new mobile app can be downloaded for free at https://itunes.apple.com/us/app/jersey-mikes/id718290805?mt=8.
Property Management Company Deploys Software to Drive Revenue for Properties
Only weeks after receiving Info-Tech Research Group’s Trend Setter Award for its “innovative approach of introducing gaming revenue to the revenue management modeling” and for having the “perfect system for cutting-edge casino-hotels looking to make decisions based on total guest value,” The Rainmaker Group has announced that it has successfully implemented its GuestREV® revenue management system at WinStar World Casino and Resort, the Inn at WinStar in Thackerville, Okla., and the Artesian Hotel, Casino & Spa in Sulphur, Okla.
Two-way go-live was completed in early September at WinStar World Casino and Resort, and at the Inn at WinStar, and, eight weeks later, at the Artesian. All three properties are owned and operated by Chickasaw Nation.
In forecasting and pricing hotel rooms, Rainmaker’s market-leading profit optimization system factors in the Total Guest Value, or profitability of guest spend, for the entire property or enterprise. Since its debut 12 years ago, this unique methodology has helped boost gaming and non-gaming revenues at numerous established casino-hotel properties from 5 to 15 percent.
Today, Rainmaker solutions are used to manage over 150,000 rooms for the world’s leading casino-hotels and, in addition to Chickasaw Nation, support the operations of leading tribal clients including Viejas Casino, Mohegan Sun, Foxwoods Resort Casino, Seneca Gaming Corporation, and Agua Caliente.
Salsarita's Rolls Out Digital Menus across 46 Locations
Salsarita's has successfully rolled out 46 stores utilizing a digital menu solution from Minneapolis-based WAND Corporation. WAND, a provider of enterprise technology solutions for the QSR and Fast Casual markets, was chosen by Salsarita's as the exclusive supplier of Digital Menu Boards (DMBs) for their restaurants in May of 2012, citing WAND's growing reputation as the top innovator in digital solutions as the reason for the decision.
Salsarita's operates more than 80 franchised locations in 19 states and has significant growth plans for 2014. All new stores will also be using the WAND Digital solution.
WAND is looking forward to continuing their partnership with Salsarita's and will be supporting Salsarita's corporate customers, as well as franchisors and franchisees, as a sponsor for Salsarita's Heart and Sol Annual Owner's Conference in Charlotte, NC November 10th, 2014.
WAND's Digital Menus are managed through WAND Total Restaurant Management (TRM), a web-based, digital management system that allows new content, pricing, and caloric information to be uploaded and deployed instantly by store, market or chain-wide, through a single, cloud-based platform. WAND TRM also features automated advanced day-parting, automated menu scheduling and 100 percent compliance of content across multiple locations.
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