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Industry News - September 4th, 2008



Jerry Leigh Adds Global Sourcing and Visibility Software 

Jerry Leigh, an apparel company that develops licensed products for top retailers, selects NGC's e-SPS software for global sourcing and visibility across all of its divisions.

Jerry Leigh uses e-SPS to control production for thousands of licensed products in fashion, apparel and accessories. The platform has been rolled out to all four Jerry Leigh divisions - Kids, Adults, Resort and Premium - for P.O. management, production tracking, quality, and inbound tracking and visibility.

"Jerry Leigh designs and develops merchandise for many of the world's most recognized brands and retailers, and quality and timing are critical to our success," says Jeff Silver, vice president and CFO, Jerry Leigh. "When our customers are developing new brand concepts and promotion, we have to be able to turn licensed products very quickly at our manufacturing operations in Asia and Central America. Jerry Leigh needed a solution to help us streamline production and improve communications with customers and trading partners around the world. e-SPS was the right answer for us."

Jerry Leigh gains the following benefits using e-SPS:

- Streamlined communications through Web-based updates. e-SPS provides Jerry Leigh with a Web-based platform that allows the company to exchange and update information with supply chain partners around the world. All communications are tied to specific styles or purchase orders. 

- Faster speed to market. e-SPS uses role-based calendars, exception management and executive dashboards. The system automatically generates triggers and alerts based on user-defined events.

- Improved product quality. e-SPS includes an integrated quality module that helps Jerry Leigh monitor quality at its remote manufacturing facilities.

- Enhanced customer service. Jerry Leigh uses e-SPS to further enhance its customer service. e-SPS also helps enable Jerry Leigh to continue its rapid growth by enabling the company to more easily handle the demands of new licensed brands.


Levin Furniture Selects RedPrairie Warehouse Management System

Levin Furniture implements RedPrairie's Warehouse Management Solution (WMS) at its distribution center in Smithton, Pa. Levin. The furniture retailer chooses RedPrairie to gain distribution efficiencies to help faster and more accurate order fulfillment and improved productivity.

Levin Furniture selects RedPrairie to replace an outdated legacy warehouse platform and to gain visibility into merchandise across Levin's internal supply chain. The new RedPrairie system provides system-directed tasks to help improve picking and putaway accuracy and employee productivity. Levin Furniture also gains several new features important to their industry with the warehouse management platform, including task interleaving, wave picking, and aisle locking. The RedPrairie WMS will integrate with Levin's existing Escalate system.

"The RedPrairie WMS was the logical choice for us," says Ward Dingmann, vice president of operations for Levin Furniture. "They have a proven track record in the furniture industry, and the WMS has the features we need to automate functions and tasks to be more efficient with our warehouse operations. This will prepare us to control current costs and support our expansion in the future."


Associated Food Stores Deploys Warehouse Management System

Associated Food Stores replaces its two legacy warehouse management systems (WMS) in Montana with the Retalix Triceps platform, and expands its use of the system at its headquarters distribution center in Salt Lake City.

Associated Food Stores, a Retalix Triceps user since 2000, uses the platform for real-time warehouse management system to help improve productivity. The system helps information flow and helps accurately track inventory levels, reduce handling and inventory charges, increase labor efficiency and better manage store orders.

"We've had tremendous success with Retalix Triceps and have developed a deep appreciation of its capabilities at our headquarters facility," says Craig McPhee, executive director of distribution at Associated Food Stores. "We are optimistic about leveraging the technology across our other distribution centers."

Associated Food Stores is adding new automated storage and retrieval systems (AS/RS) equipment, and integrating them with the previously installed Triceps WMS, at the headquarters location. It has also expanded this distribution center to more than 1 million sq. ft. With the addition of the Montana sites, Retalix Triceps helps Associated Food Stores plan, coordinate and manage more than 1.7 million sq. ft. of warehouse operations.

Associated Food Stores delivers more than 750 truckloads of groceries each week to nearly 600 supermarkets in Arizona, Colorado, Idaho, Montana, Nevada, Oregon, Utah and Wyoming.


Dick’s Sporting Goods Extends E-Commerce Agreement with GSI Commerce

Dick's Sporting Goods signs a new 15-year contract that extends its e-commerce relationship with GSI Commerce. Under the agreement, Dick's Sporting Goods will be the seller of merchandise through its e-commerce business beginning Feb. 1, 2009, and GSI will continue to provide Dick's Sporting Goods with a full suite of services, including e-commerce technology, customer service, fulfillment, drop ship management, interactive marketing and e-mail marketing. Dick's Sporting Goods will concentrate on enhancing its customers' experience by better aligning their online assortment of merchandise with their stores. New capabilities such as in-store pickup and in-store ordering will also be added, making the experience more convenient for customers.

Under the new agreement, Dick's Sporting Goods also will buy and own the sporting goods inventory sold online. This is a significant change from the prior agreement and is comparable with GSI's other multi-channel non-owned inventory e-commerce agreements.

"Our goal is to provide a high-quality, seamless shopping experience for our customers across all channels," says Edward Stack, chairman and CEO of Dick's Sporting Goods. "We've had a very successful relationship with GSI for the past seven years, evidenced by the significant growth of our e-commerce business. This new deal gives us even more flexibility, greater control and ultimately enables us to better serve our customers while accelerating our multichannel strategy."

Dick's Sporting Goods' current contract with GSI was set to expire in 2011. "As we conducted a thorough evaluation of potential options for how to better serve our customers, we determined that continuing to work with GSI was the best alternative for us," said Stack. "We believe that GSI offers the best solution that complements our long-term strategic plan and that they are the right e-commerce provider to help us grow our multichannel business another 10 times over the next decade."

Dick's Sporting Goods also plans to work with gsi interactive, a division of GSI, which was selected as the digital marketing agency of record for, providing design services, paid search, comparison shopping engines (CSEs) and affiliate marketing services. Dick's Sporting Goods also has agreed to continue to utilize the services of e-Dialog, a wholly owned subsidiary of GSI, to continue to supply Dick's Sporting Goods with enhanced permission-based e-mail marketing services to its Scorecard members designed to maximize their long-term customer value.


Urban Outfitters Adds Online Fraud Prevention

Urban Outfitters combats online credit card fraud with Interceptas from Accertify. The apparel retailer uses this technology to address the entire business process of combating fraud from the perspective of the online retailer, providing a multi-layered approach with a workbench platform that is flexible to adapt to new fraud trends and technologies.

"Urban Outfitters' success is driven by our commitment to understand our customers and connect with them on an emotional level," says John Kyees, CFO, Urban Outfitters. "When shopping on our Web sites, customers want a quick and hassle-free experience. Taking a tougher stance against e-commerce fraud helps us maintain our customers' trust and provide the smooth and easy experience they expect online."

"After examining the leading anti-fraud tools available on the market, Urban Outfitters chose Accertify because it's the most comprehensive and advanced solution," says Kyees. "Interceptas will enhance our fraud prevention capabilities, reduce our total cost of fraud and ensure that we offer a distinctive experience for customers purchasing on the Web."


Ellen Tracy Adds Vision Store POS System

Ellen Tracy implements the Jesta I.S.' Vision Store as its point of sale system. Ellen Tracy recently selected several of Jesta I.S.' Vision products to manage both its wholesale and retail back office operations. The recently selected applications include Vision Sourcing, Vision Demand, Vision Financials, Vision Analytics, Vision Merchandising, and Vision Planning.

With the addition of Vision Store, Ellen Tracy minimizes third party integration points and improve operational. The retailer modifies the graphical user interface ensuring brand consistency with the inclusion of the company's logo, corporate colors, and verbiage. Vision Store also captures, personalizes and rewards customers.

Ellen Tracy can choose from a variety of features within Vision Store including survey tools, the ability to connect to the internet to access the company's intranet or website to further service its customers or train employees on new initiatives, promotions or programs. With features from house accounts, service appointments, layaways, special notes on gift receipts and tracking customer preferences, Ellen Tracy can service its customer base and help ensure customer satisfaction.

"Ellen Tracy is taking on a substantial project by replacing our entire business systems. We are confident in the Jesta I.S. team and recognize the benefit of selecting a full suite of solutions from a single source," says Kenneth Ragland, COO, Ellen Tracy.


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