Industry News - May 21st, 2009
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RETAIL AND TECHNOLOGY NEWS |
Givex Introduces Touchscreen Kiosk for Customer Loyalty Programs
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Givex launches its latest product, a standalone touchscreen terminal.
Givex Loyalty Program clients can deploy the kiosks so customers can
manage their cards.
Givex processes transactions in real-time so cardholders are always
seeking up-to-date information on their loyalty card balances. The new
kiosk creates another way for customers to conveniently access their
accounts right from a merchant's brick-and-mortar locations. With a
swipe of their card, a customer can review current balances and recent
transaction history in real-time.
Customers can now conveniently check their card balances while waiting
for tables and see the points needed for their next reward level. After
making payment, customers can immediately review updated point
balances.
In addition to gift cards, Givex also provides other solutions for all
aspects of a merchant's business including: loyalty cards, e-gift
certificates, frequency cards, employee incentives, expense accounts,
promotional cards and coupons.
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UTC Retail Releases New Version of POS-J
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UTC Retail announces the release of POS-J 3.1, the latest version of
its Java-based store automation POS application for the specialty
retail market. UTC Retail POS-J, a browser-based store automation
solution delivers an easy-to-use and intuitive register platform backed
by valuable administrative applications and an in-depth reporting
system.
Enhancements to the UTC RETAIL POS-J 3.1 platform include the following:
- Compatibility within a Service Oriented Architecture (SOA) framework
- The addition of a labor scheduling module
- Certification / compatibility with Internet Explorer 7, Linux and MySQL
- The ability to support multiple screen resolutions as designated by the retailer
- Incorporated debit encouragement and corporate side settlement functionality
- Building a Web-services framework into the application providing enterprise level information at each register or workstation
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Wal-Mart Launches First Venture in India
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Wal-Mart will launch it's first joint
venture in India next week, ending years of opposition from Indian
retailers and signalling the start of a new era in one of the world's
largest retailing markets.
The launch will be a wholesale store, which is a sharp divergence in
a country where most customers go to small independent shopkeepers.
Calcutta's Telegraph reported the new store will be called Best Price
Modern Wholesale, and will open in Amritsar in the northern Punjab
state.
Wal-Mart has said it plans to open 10 more outlets in India in the next
two years. The Telegraph said consumers will not be able to shop at the
Amritsar outlet. As a wholesale unit, it will cater mainly to vegetable
vendors, hospitals, hotels and restaurants.
India's retail market is forecast to double in the next six years from the current $375 billion.
Marks and Spencer and Tesco also have joint ventureswith local Indian partners.
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Winn-Dixie Automates Ordering Process
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Winn-Dixie utilizes the SAF SuperStore forecasting and ordering
software to create automatic orders, optimize inventory and reduce
out-of-stocks.
Winn-Dixie will immediately begin planning for the implementation of
the computer generated ordering (CGO) solution throughout its entire
520 stores.
"Our goal is to continuously improve the quality of our customers'
shopping experience," says Charlie Weston, Chief Information Officer,
Winn-Dixie. "Once implemented, SAF's SuperStore solution should provide
us with the technology to improve our in-stock position of everyday and
promoted products to meet our customers' needs. By optimizing our
inventory, we also expect to reduce out-of-stocks, and ultimately
increase sales revenues across the supply chain."
SAF SuperStore will automate Winn-Dixie's orders using a demand-chain
management approach based on forecasted sales and current inventory
levels. The solution's forecasts will also take factors such as
seasonal effects, promotions, price changes and advertising campaigns
into account to provide cost-effective, accurate orders. Further, micro
forecasting will allow each item's sales history to be used to address
changing sales patterns in each store to meet localized demand.
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RetailROI Selects Organizations to Receive First Four Grants
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RetailROI (the Retail Orphan Initiative), aimed at raising awareness of
adoption issues and helping provide lasting solutions for vulnerable
children worldwide, today announced the selection of four deserving
organizations to receive the charity's initial grants. One of the
organizations' founding goals is to focus grant efforts on groups doing
effective and innovative work in the area of orphan care and adoption,
rather than others who have high administrative costs. After just four
short months since its formation, RetailROI has raised enough money to
provide assistance to four deserving organizations.
The organizations receiving the first RetailROI grants include:
4 KIDS of South Florida - Provides licensed foster homes, family-style residences and adoption support for foster kids in Florida. www.4kidsofsfl.org
LifeSong for Orphans - Offers no-interest loans and grants to couples who wish to adopt. www.lifesongforphans.org
Share the Blessings - Provides education and clean water projects throughout Uganda. www.share-the-blessings.org
Warm Blankets Orphan Care International - Restores the
lives of orphans in partnership with churches, corporations,
organizations and individuals who have a passion to help needy,
parentless children. www.warmblankets.org
"We are humbled to be able to make these first four gifts in such a
short time, gifts that we know will save lives through the innovative
work of these organizations." said Greg Buzek, founder and president,
IHL Group and co-founder of RetailROI. "There are 143 million orphans
and 400 million vulnerable children in the world. With ongoing support
from the retail community, RetailROI can continue giving funds to
important organizations like these who are on the front lines in care
for orphans and adoption."
"As a retailer who is also privileged to be involved with Share the
Blessings, I know these first donations will have a big impact," said
Ed Collupy, VP of IT, The Pantry. "I encourage others in the retail
community to get behind the work of RetailROI. Working together, we can
begin to make a huge difference."
RetailROI solicits donations from retailers, vendors and employees.
However, its long-term goal is to create programs such as "RoundUp for
Orphans" at the point of sale, in which customers can round up their
transactions to the nearest dollar to support the fund, or custom
multi-retailer gift cards that would dedicate a portion of the sales to
RetailROI. For more information about how you can get involved, please
visit www.retailROI.org.
Tween Brands Expands Private Label Credit Card Services
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Tween Brands extends its log-terms contract with Alliance Data Systems
for its private label credit card services. The private label credit
card services Alliance Data provides include account acquisition and
activation; receivables funding; card authorization; private label
credit card issuance; statement generation; remittance processing;
customer service functions; and marketing services. While the Justice
brand caters to 7-14-year-old girls, the credit card program is granted
to parents of Justice customers.
As a part of the card-marketing strategy, Alliance Data will apply
advanced analytics and develop customer segmentation strategies to
improve cardholder acquisition and retention. These efforts will allow
Justice to intelligently target customers based on their past purchase
behaviors and preferences - enabling Justice to more effectively
introduce and engage customers to the Justice brand and drive sales
across all sales channels.
Since 1996, Alliance Data has provided multi-channel private label
credit card services for Limited Too. With this expanded agreement,
Alliance Data will continue to provide private label services to these
stores, which have now been converted to Justice, as well as to
Justice's existing stores. The new Justice-branded private label card
program was launched to support Justice's expansion, now totaling over
900 stores, and included converting Limited Too cardholders to the new
Justice card. The Justice card can be used at its Web site
www.shopjustice.com and Justice's catazine.
"We value our long-term relationship with Alliance Data and how they
helped us to grow our Limited Too business," said Mike Rayden, chairman
and chief executive officer, Tween Brands. "We are pleased to expand
this relationship to include our Justice brand. Recognizing our
cardholders are some of our best customers, we view our private label
credit card program as an integral part of our marketing strategy, and
it will play a critical role in helping Limited Too cardholders embrace
the Justice brand."
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