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Industry News - June 19th, 2009

 

RETAIL AND TECHNOLOGY NEWS

Overstock.com Optimizes Twitter Presence, Launches CheapTweet Stores

CheapTweet.com, a Twitter-based deals search engine, announces the release of CheapTweet Stores, a new feature that provides brands and retailers on Twitter more control over their branding and content as well as increased visibility of their deals on CheapTweet.com and via web search.

CheapTweet Stores, the Web site's first professional offering, are targeted at e-commerce brands and multi-channel retailers looking to maximize their existing Twitter presence. With CheapTweet Stores, organizations can better manage their multiple Twitter accounts and more effectively communicate with consumers. Benefits include:

- Consistent corporate branding. A CheapTweet Store is a branded, searchable index hosted on CheapTweet.com, including both deal tweets and general tweets from an organization's multiple Twitter accounts.

- Maximizing Twitter presence. A CheapTweet Store complements an organization's Twitter presence by making it easy for customers to find and act on deals shared on Twitter - even if a user doesn't subscribe to that organization's Twitter stream or missed the original deal tweet.

- Reaching the "ready-to-buy" consumer. The majority of CheapTweet visitors are already looking to buy and are simply searching for the best price. A CheapTweet Store puts deals in front of these customers who are ready to make a purchase with the best deal they can find.

"The Overstock.com Store from CheapTweet enables us to pull all our twitter deal postings into one central location and in front of the eyes of the many CheapTweet users" says Patrick Byrne, Overstock.com Chairman and CEO. "Social media, including Twitter, is a key initiative for us to interact directly with our customers and share special discounts with our most loyal shoppers. With CheapTweet, we get our deals in front of an established audience of enthusiastic online bargain hunters."


 

Abercrombie & Fitch Implements Merchandising, Store Applications

Abercrombie & Fitch implements Oracle Retail merchandising and stores applications to support its international expansion plans and long-term growth strategy. The Oracle Retail merchandising and stores applications are being rolled out across all of the retailer's brands including Abercrombie & Fitch, abercrombie, Hollister, RUEHL and Gilly Hicks.

The retailer has adopted a centralized business model and is deploying a single instance of the Oracle Retail Merchandising System across the globe to support its international expansion strategy. As part of this effort, Abercrombie & Fitch implemented Oracle Fusion Middleware SOA suite components including the Oracle BPEL Process Manager to orchestrate the data exchanges between the Oracle merchandising environment, its legacy systems and other new systems.

"There is no question that our strategic relationship with Oracle Retail is delivering meaningful value to our business and will take on an increasingly important role as we move forward with our strategy and key growth initiatives," said Kristen Blum, senior vice president and CIO, Abercrombie & Fitch. "Oracle Retail not only provides us with industry-leading, best practice applications and technology, but they have partnered with us across the board to get maximum value out of the systems as we aggressively drive our business strategy."

Abercrombie & Fitch also implements Oracle Retail Point-of-Service, Oracle Retail Central Office and Oracle's PeopleSoft Enterprise Time & Labor across all of its brands to help maximize store profitability as well as to provide the scalable and flexible architecture needed to support the growing demands of the business.

Abercrombie & Fitch expects the Oracle Retail stores application to be deployed at all store locations by the end of next year. Abercrombie & Fitch's implementation of Oracle Retail Point-of-Service includes an on-screen keyboard and a streamlined user experience to support the retailer's unique in-store experience.

The retailer is currently in phase two of its merchandising and stores implementation. This phase will be live in the Fall of 2009 to support the international opening of stores in Milan and Tokyo.


 

D’Agostino Supermarkets Adds Price Management Solution

D'Agostino Supermarkets selects the Revionics Advanced Pricing Solution for Pricing Management. Implementation and rollout will begin immediately across all 18 D'Agostino locations in Manhattan, Brooklyn, Bronx, and Westchester County, New York.

As one of the first full-service grocers in Manhattan, D'Agostino is constantly seeking new ways to enhance their merchandising while staying true to their roots and value proposition. In-home delivery, online shopping, and a popular rewards program, Smart Prices, help differentiate their business while securing customer loyalty.

"We've always felt strongly about delivering innovations to our customers. Today of course, that can come in the form of technology as well as food," says Nicholas D'Agostino, III, the fourth generation owner and president of D'Agostino Supermarkets. "Since New Yorkers are the most demanding audience in the world, all that we do at D'Agostino is designed to help serve their needs and expectations. The Revionics' price management system will help us better manage the pricing aspect of our business allowing us to continue to exceed our customers' expectations. It will be an essential tool for us, and we're excited to partner with Revionics."

 

Gap and Stella McCartney Launch Kids and Baby Collection

GapKids and babyGap announce plans for a new collection created for Gap by Stella McCartney. Expected to launch in late 2009, the collection will be carried in select GapKids and babyGap stores in the United States and Canada, the UK, France and Ireland, and Japan, as well as online in the US.

"We're thrilled to have the opportunity to build on successful past collaborations with a world class design talent like Stella," said Marka Hansen, president of Gap brand. "I'm looking forward to offering our GapKids and babyGap customers her unique interpretation of Gap's casual American aesthetic. Her experience as a parent and designer are sure to delight both kids and parents alike."

Stella McCartney comments, "For years now I've wanted to create a collection for kids, it's something I've often been asked about. I believe that this one-off collaboration will be a great way for customers to be able to participate in the Stella McCartney brand. I believe that kids clothing should be more accessibly priced, which is particularly important at the moment given the current climate. It's really exciting for us to do a boys and girls collection for the first time."


 

ecVision Releases New Audit and Inspect Modules to Help Manage Compliance

ecVision offers new functional modules that extend the capabilities in XpressCommerce. The Audit and Inspect modules help retailers and private label manufacturers to collaborate with internal and external teams to ensure factory/supplier compliance, product quality and brand protection.

As a role-based system, users of these modules can include internal sourcing, quality assurance and legal teams, overseas buying offices, suppliers, agents, external inspectors, and others to achieve greater visibility into the processes.

ecVision XpressCommerce is a modular, configurable, Web-based solution for private label owners and manufacturers to facilitate better relationships with trading partners through standardized documents and process flow from product concept to receipt.

The Audit module provides the ability to:
- Communicate with inspection teams and schedule compliance inspections
- Calendar and schedule recurring audits
- Monitor and manage vendor and factory performance for on-time delivery, social compliance,
environmental footprint, and regulatory compliance
- Establish audit processes and ensure audits are performed and compliance is reached
- Analyze risk by cross-matching current and future activity with non-compliant suppliers
- Select suppliers that meet compliance standards using KPIs
- Lockdown activity, like future orders, with non-compliant suppliers

The capabilities in the Inspect module enable the:
- Scheduling of product inspections with audit and inspection companies
- Online inspection forms for tracking production quality and compliance results
- Enforces consistent standards
- Building of KPI scorecards based on product quality
- Retailers to lock-down activity with non-compliant suppliers


 

GSI Commerce Accelerates Delivery of Packages

GSI Commerce announces the launch of ShipQuik, a proprietary package-delivery program for its clients. Under the ShipQuik program, GSI presorts and loads packages itself at its fulfillment centers, further optimizing UPS's ground service for its clients.

As part of the ShipQuik program, GSI selected UPS as its strategic partner for its advanced ground package delivery network and unique infrastructure. The UPS solution complements GSI's scale and network of fulfillment centers, which totals more than two million square feet.

GSI implemented new software for UPS service and zip code sorting, conveyor sortation and routing, and dock manifest scheduling. The company also enhanced its warehouse management and freight management systems in support of the new solution. More than 88 percent of the total client volume currently processed within GSI's fulfillment centers moves through the ShipQuik program.



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