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Industry News - February 19th, 2010

 

RETAIL AND TECHNOLOGY NEWS

Epson to Provide CaptureOne Scanners to Bremer Bank

Bremer Bank has selected Epson's CaptureOne line of check scanners to complement its remote deposit capture (RDC) solutions. Available immediately to the bank's corporate and commercial customers, Epson's CaptureOne check scanner enables fast, two-sided check scanning with the highest MICR accuracy in its class and a two-year warranty.

CaptureOne is available in 30, 60 and 90 documents per minute (DPM) as well as Single-Feed versions and is expressly designed to minimize MICR misreads and non-conforming images -- eliminating the manual intervention required to reprocess misread checks. Epson's CaptureOne check scanner was recently awarded a 2009 International Forum (iF) Design Award, which recognizes excellence in product design and functionality from iF, one of the world's biggest and best-known design centers.


 

AIM to Hold Annual Expo in Chicago

The Association for Automatic Identification and Mobility (AIM) has announced the launch of a new automatic identification (Auto ID) and mobile IT solutions-oriented event, AIM Expo, to take place November 1-3 at the Hyatt Regency O'Hare, Chicago.

"Vendors and end-users have told us they want to be able to learn about and compare all the automatic identification and mobile IT options side-by-side -- at the same time, and in the same place," said Dr. Clive Hohberger, AIM Board Chairman. "AIM Expo marks the return of AIM's annual cross-industry educational event that focuses on business process improvements through the applied use of Auto ID and Mobile IT technologies."

While it may seem that bar codes, radio frequency identification (RFID), mobile commerce and mobile IT are becoming ubiquitous, with a broad range of applications leveraging bar coding, RFID, direct part marking, WiFi and Real Time Location Systems (RTLS), these technologies are often used at a minimal level because organizations don't fully understand all the benefits these technologies can offer when deployed throughout an operation. The AIM Expo conference is designed to fill that educational gap by providing opportunities for those just beginning to explore and learn about Auto ID and Mobile IT and those whose knowledge has been restricted by the limited information about the technologies available at vertical industry or technology events.
 
"We are excited to be able to provide this opportunity to continue and expand the Association's educational mission. The type of solutions-driven education we can provide as an industry trade association enables us to deliver a solid, unbiased program that cuts across industry and technology boundaries," states Chuck Evanhoe, AIM Expo Chairman. "The event will address the need for ongoing education about the use of barcodes, RFID, and mobile computing technologies."
 
The AIM Expo conference program will feature educational tracks on manufacturing, government, retail and healthcare. The sessions will identify state of the art applications and solutions on how to improve operations, streamline production, reduce costs and enhance overall business processes. The three-day program is comprised of case studies and how-to education that is designed to help attendees gain insight on improving their businesses. The Expo will also feature a solutions showcase in the exhibit hall that will represent the leading Auto ID and Mobile IT providers.
 
"We know from working with our AIM members and our end-user community that there is an ongoing need for education to understand how current solutions can be improved through the use of new bar code and RFID technologies," adds Hohberger. "Even organizations that have been using barcodes for 30 years are surprised by how much more they can do with new Auto ID technologies. When bar codes are combined with RFID and mobile wireless handheld computers, the flow of information within an organization can be vastly improved and many paper-intensive processes can be eliminated, saving a great deal of time and money. The AIM Expo and Conference will help people envision the full potential of these business solutions and improvements."

This year's Keynote Address will be delivered by Mr. Gus Pagonis, retired three-star Army general who masterminded all logistical operations during the Gulf War, and went on to drive a turn-around at Sears by overhauling and reengineering the company's logistics and service capabilities. Mr. Pagonis is also the author of Moving Mountains: Lessons in Leadership and Logistics from the Gulf War, published by Harvard Business School Press.

To learn more about the AIM Expo, visit www.AIM-Expo.com and make plans now to be in Chicago, November 1-3, 2010.


 

Source Technologies' Kiosk Heads Available on OEM Basis

Source Technologies has made available its ServPoint KSK kiosk head unit. The infrared touch-screen computer technology, currently used in the company's kiosks, is available on an Original Equipment Manufacturer (OEM) basis for use in kiosk assemblies. 

Opening the availability of the 12-inch head unit to Source Technologies' Partner Programparticipants gives kiosk manufacturers the opportunity to benefit from the company's experience and engineering prowess. These units, with the processing power necessary to drive numerous peripherals and run complex graphics, are designed for deployment in custom cabinetry. 
 
This new opportunity allows other kiosk manufacturers to benefit from partnering with a technology provider that truly understands the rigors of the kiosk environment, the demands put on the technology, and has created a solution that works. Source Technologies has years of experience providing award-winning self-service technology solutions to some of the most demanding customers for mission-critical applications.


 

Radiant App Helps Combat Employee Theft

Radiant Systems, Inc. launched Aloha Restaurant Guard, a powerful application within its Hosted Solutions suite that helps restaurant operators better control operations and increase their profit by as much as 5 percent. The application analyzes point-of-sale (POS) data and transactions to identify common restaurant employee scams and fraudulent activities.

"We have seen clear benefits since implementing Aloha Restaurant Guard," said Lori Kittle, vice president of information technology for Landry's Restaurants, which operates more than 180 U.S. locations, including Rainforest Cafe, Saltgrass Steak House, Landry's Seafood House and The Chart House. "It gives us access to invaluable information that we never had before. We believe fraud and theft have been reduced not only by identifying specific instances, but more importantly by the environment of accountability created by this new knowledge of such identification."

Aloha Restaurant Guard is a hosted back-office application that allows restaurant operators to gain visibility into potential theft that occurs in their restaurants. By monitoring all POS activities in real time, Aloha Restaurant Guard is able to generate reports that identify trends consistent with more than a dozen restaurant scams to help stop profit losses and minimize the effects of fraudulent behavior. In addition, Aloha Restaurant Guard increases the level of security in restaurants to deter theft and improve controls without any impact to the guest experience. Not only does the application use artificial intelligence to provide in-depth server summary reports that compile loss prevention and incident history, but the reports also give operators insight into their best and worst performing employees. Aloha Restaurant Guard has already been implemented in more than 3,000 quick service and table service restaurant locations.

"Aloha Restaurant Guard has been the most impactful application to our operations that we have installed since Aloha POS," said Jim Nichols, owner of Nichols restaurant in Marina Del Rey, Calif. "We discovered that more than 40 percent of our employees were stealing, and in one instance with a single person, the overall theft equated to a loss of $10,000 per year."

 
 

Ingram, NextGen Healthcare to Further HC Vertical

Ingram Micro Inc. has formed a new distribution relationship with NextGen Healthcare Information Systems, Inc., a wholly-owned subsidiary of Quality Systems, Inc. NextGen Healthcare is a provider of electronic health record (EHR) and practice management systems, connectivity solutions and revenue cycle management services for hospitals, health systems and physician practices of all sizes, including more than 25 medical specialties.

Ingram Micro will work with NextGen Healthcare to proactively recruit, train and support new partners focused on providing healthcare information technology solutions. This U.S. distribution relationship, which includes NextGen EPM (Enterprise Practice Management), NextGen EHR, NextGen Community Health Solution (CHS), and other NextGen and Quality Systems Inc. solutions, complements Ingram Micro's American Recovery and Reinvestment Act (ARRA) economic stimulus effort within the IMStimulus program, and enhances the solutions portfolio offered within Ingram Micro’s existing IMHealth program.

The distributor will also provide flexible financing and leasing options to help solution providers acquire NextGen solutions, increase their margin opportunity and minimize their expenditures. These progressive financing options are intended to help channel partners and end-users take advantage of ARRA stimulus payments for healthcare IT adoption.

"With the onset of the ARRA and the need for cost-cutting efficiencies in the U.S. healthcare system, physicians are incented to consider EHR and ePrescribing technology solutions. This, against the backdrop of government healthcare reform, makes the healthcare market one of the fastest growing sales markets for IT in the U.S. Working with NextGen Healthcare, a healthcare IT leader in this market, on behalf of our IT vendors and channel partners is a top priority for Ingram Micro," says Bob Laclede, vice president, business development, Ingram Micro U.S. 
"NextGen Healthcare brings a business-building, sales advantage to our channel partners and wraps healthcare IT sales expertise around our IMHealth program," continues Laclede. "Unlike other EHR offerings, NextGen Healthcare's solutions are channel-ready and can scale from the small to the large medical practice provider community, bringing our partners sales flexibility and the opportunity to capitalize on this sizable market. The NextGen solution can also be deployed locally or in a software-as-a-service (SaaS) model using cloud computing technology, which is important depending on the size and technical expertise of the physician’s practice."
 
"We see tremendous opportunity, demand and growth for tailored IT solutions within the healthcare market -- especially among those practices and facilities looking to benefit from deploying EHR solutions," says Guy Baroan, president of Baroan Technologies, Elmwood Park, New Jersey.
"NextGen EHR is the solution of choice for the healthcare industry -- making this announcement from Ingram Micro all the more valuable to the IT channel."

 
 

First Mobile POS for iPhone

Cornell-Mayo Associates unveils the first mobile POS for the iPod Touch, which offers full point-of-sale functionality, the ability to accept credit and gift cards, and wirelessly print or e-mail receipts. 

Omniexpress is a new POS solution that delivers the full capabilities of a mobile POS solution in an innovative, pocket-sized handheld device. Omniexpress combines Cornell Mayo's Omnistore POS application with the intuitive interface of Apple's iPod touch. 

The lightweight mobile computing solution includes a scanner and magnetic stripe reader (MSR) - while providing a user-friendly and engaging interface. 

The Omniexpress mobile POS features:

-Lightweight ergonomic design - the complete solution measures 5 x .93 x 2.68, weighs 7.4 oz. (including iPod), and easily fits into a sales associate's hand 

-Ability to accept credit and gift cards, then wirelessly print or e-mail receipts

-Suspend a transaction to use other tenders, with recall at cash-wrap stations

-Full POS functionality identical to the capabilities of POS registersRuns same code as CMA's POS applications for cash registers and other devices 

-Easy to implement and easy to use

-Priced at less than half the cost of most existing mobile POS solutions 

Cornell-Mayo is the first to offer a fully functional POS application for a mobile Apple device. CMA's innovative software design is natively portable to all major platforms including Windows, Linux and Apple. CMA's software is cross-platform, with identical business logic and applications across the entire spectrum of available hardware and software platforms.

 

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