Industry News - August 28th, 2008
|
RETAIL AND TECHNOLOGY NEWS |
Reebok-CCM Hockey Goes Live with iCongo’s E-Commerce Platform
|
Reebok-CCM Hockey implements iCongo's business-to-business e-commerce
platform. Reebok-CCM Hockey uses iCongo's ICE3 TM suite to conduct its
entire order entry and order management processes online. These systems
include ICE3 TM business-to-business catalog and order entry system,
ICE3 TM workflow system, online and offline sales force automation
(SFA), ICE3 TM customer portal and ICE3 TM comprehensive suite of
marketing and collaboration modules. The systems are internationalized
including accessibility in multiple languages, product catalogs by
country and multi-currency support.
"We selected iCongo's comprehensive suite of business-to-business
e-commerce systems based on the richness and completeness of their
e-commerce platform, the depth and flexibility of their e-commerce
systems and their strong industry experience," says John Bissert,
director of sales, Reebok-CCM Hockey U.S. "After going live with
iCongo's B2B e-commerce platform, we are now offering our customers the
systems required to obtain important up-to-date product information and
the ability to place and track orders more quickly and efficiently
online, 24x7. At the same time, the systems are lowering our order
processing costs and improving ordering efficiencies and improving
services to our customers; enabling us to more effectively communicate
and collaborate with our customers."
Reebok-CCM Hockey's sales representatives improve the speed and
efficiency of their sales efforts by using the ICE3 TM online and
offline SFA system. By using the SFA System, reps are able to receive
the latest product and customer information, enter orders on behalf of
their customers both online or offline and electronically transmit
sales orders while on the road. The reps are also able to place booking
orders (future orders) using the system's specialized booking order
functionality.
"iCongo's B2B platform is allowing us to deliver to our customers
improved services and efficiencies," said Giovanna Di Ielsi, director,
e-commerce and MIS for Reebok-CCM Hockey. "For example, a consumer can
now walk into a sporting goods store on the weekend looking for a
specific Rbk hockey stick, and if the item is not in stock, the
retailer can place the order right on the spot and guarantee delivery
to their customer."
|
Tractor Supply Uses ClearTrack’s SaaS tool for Global Trade Management and Supply Chain Event Management |
Tractor Supply selects ClearTrack for its Global Supply Chain
Visibility and Event Management solution. Tractor Supply also uses the
Global Trade Management platform from Sourcing and Order Management
through the supply chain to final delivery. ClearTrack's supplier
collaboration tool helps to quickly deliver new products. The
application is designed to assist with off-shore purchasing and provide
visibility, monitoring, alerts, and performance measurement for all
import shipments.
ClearTrack's Vendor Quote Management and Supplier Compliance products
will connect Tractor Supply's existing and potential suppliers for
efficient sourcing of goods, and management of purchase orders.
Using ClearTrack's Supply Chain Event Management platform, Tractor
Supply gains access to a large global trading partner network.
ClearTrack issues notification of disruptions in the supply chain, and
based on the retailer's business rules, directs the responsible party
to take appropriate action, which helps expense reduction, cycle time
improvements, and supply chain operating efficiencies.
"The ClearTrack Event Management platform is a foundational piece
of our global sourcing model and will assist us in growing the global
sourcing segment of our business. The monitoring of key events within
the supply chain provides confidence of doing business around the
globe," says Melody Alford, director of global sourcing, Tractor
Supply. "The ClearTrack methodology and blueprint gave both parties an
understanding of available functionality and assisted in determining
the implementation time frames."
|
Liz Claiborne Selects Global Network Management from Verizon |
Liz Claiborne connects its operations in 25 countries globally with
Verizon. The fashion retailer deploys the Verizon Private IP platform
to support the company's global communications needs, which helps
enhance network management.
To more effectively support both its current operations and future
growth, Liz Claiborne sought to identify a global network provider to
streamline its overall communication infrastructure. Key criteria were
global reach with local support capabilities, as well as firm cost
control.
Verizon Business fully managed Verizon Private IP and Secure Gateway
platform helps securely connect both central and branch offices back to
its core network, as well as a secure environment to facilitate remote
and in-office access to business-critical applications. In addition,
the system offers the retailer a foundation on which to build future
IP-based communications applications to improve its global internal and
external collaboration capabilities.
"By outsourcing the core network provision to Verizon Business, we
anticipate significant cost benefits, primarily as a result of enhanced
productivity and labor savings," said Wayne Dabney, vice president of
IT, Liz Claiborne. "The new network will help us save on costs and
enhance productivity on a global scale. Our Asia Pacific team was
impressed by Verizon Business ability to deliver outstanding support
globally without losing focus of local needs by allocating strong
in-country support teams. The team is fully behind Verizon Business and
together we are confident that Verizon Business can deliver both a
fantastic managed solution and outstanding service."
|
Tesco Implements Global Workforce Management Platform from RedPrairie |
Tesco adds RedPrairie's Workforce Management application at its
retail stores across 13 countries. Tesco uses the platform to deliver
greater customer service by aligning customer traffic with employee
scheduling.
"We selected RedPrairie because they provide the best scheduling
solution that can operate across Tesco's different formats," said Dave
Briggs, program manager for Tesco. "By helping ensure that we always
have people on hand to assist shopper, it supports our constant effort
to improve customer experience. Ultimately, it will improve our
business by increasing store productivity, and supporting revenue
growth."
RedPrairie's workforce management solution includes: time and
attendance, business forecasting, workforce demand planning, automated
optimized scheduling, staff self-service, dashboards with configurable
alerts, and computer based training.
|
AutoZone Adds Task Manager and Merchandising Process Manager to Improve Retail Execution |
AutoZone selects Reflexis Task Manager to drive improved operational
performance in more than 4,000 of its stores. AutoZone uses the
Reflexis platform to help streamline workflow and communications
between corporate and its stores, improve cross-departmental planning,
and gain real-time visibility into task execution status. Task Manager
was chosen over its competition after a comprehensive review by a team
that included AutoZone management and an outside consulting firm.
"We selected Task Manager on the basis of its rich feature set, proven
reliability, and ability to scale across our enterprise," says Bill
Hackney, vice president of store operations and customer satisfaction,
AutoZone.
Each AutoZone store carries an extensive product line for cars, sport
utility vehicles, vans and light trucks, including new and
remanufactured automotive hard parts, maintenance items, accessories,
and non-automotive products. Many stores also have a commercial sales
program that provides commercial credit and prompt delivery of parts
and other products to local, regional and national repair garages,
dealers, and service stations. AutoZone also sells auto and light truck
parts through www.autozone.com.
|
Calvin Klein Launches Full-Scale Branded E-Commerce Site |
Calvin Klein launches its new e-commerce component to the
company's existing branded Web site at calvinklein.com. The Calvin
Klein Web site allows U.S. shoppers to access products from the Calvin
Klein 'better' brand through an additional channel and shop hundreds of
Calvin Klein items. Guests from outside the U.S. will be automatically
taken to the company's global branding site, which supports all Calvin
Klein brand offerings.
The new e-commerce site bring together merchandise from virtually all
categories presently available today under the Calvin Klein 'better'
line of men's and women's apparel and accessories, as well as items for
the home. Planned assortments include men's and women's sportswear,
suit separates, jeanswear, underwear, intimates, sleepwear, outerwear,
footwear, eyewear, and watches; men's tailored clothing, shirts, belts
and ties; and women's dresses and accessories. Additionally,
merchandise from the Calvin Klein Home line will also be offered
including bedding, bath, table linens, dinnerware, flatware, glassware,
home decor, and gifts. Items from the Calvin Klein Collection and the
ck Calvin Klein lines will not be offered on this site at this time.
The products offered have been developed to deliver a branded
lifestyle experience in an on-line environment that complements the
Calvin Klein 'better' brand positioning. The apparel and accessories
have been developed especially for the on-line store as well as the
recently launched Calvin Klein specialty retail stores, and are
designed by an in-house team.
The on-line store will be supported with integrated on-line and
off-line advertising programs that are customer-centric, and
innovative, and will include the Web address on all future print
advertising. Additional marketing and promotional efforts will be
implemented seasonally to drive traffic to the site and engage
consumers. The site is multi-functional allowing clients the ability to
zoom in and out, view products in alternate views and colors, search by
size, create and send wish lists, and search store locations. Other
services offered include gift wrapping, free gift messages, and free
shipping on purchases over $200.
"We have been observing and studying branded e-commerce sites for
the past several years," says Tom Murry, president and COO, Calvin
Klein. "I feel that our team has had the benefit to learn from the
challenges and successes of others and that they have created an
exceptional site that will be a great branding platform as well as an
important revenue producer for many years to come."
|
More Technology
News
|
|
News Archives
|
|
[ [ Home ] . [ POS
Hardware ] . [ POS
Software ]. [ Security &
ID]. . [ News ]. [
About Us ] . [ Clients ] . ]
|