POS Software Point of Sale Software Hardware GPS Security Camera
Bar Code

Industry News - August 28th, 2008



Reebok-CCM Hockey Goes Live with iCongo’s E-Commerce Platform 

Reebok-CCM Hockey implements iCongo's business-to-business e-commerce platform. Reebok-CCM Hockey uses iCongo's ICE3 TM suite to conduct its entire order entry and order management processes online. These systems include ICE3 TM business-to-business catalog and order entry system, ICE3 TM workflow system, online and offline sales force automation (SFA), ICE3 TM customer portal and ICE3 TM comprehensive suite of marketing and collaboration modules. The systems are internationalized including accessibility in multiple languages, product catalogs by country and multi-currency support.

"We selected iCongo's comprehensive suite of business-to-business e-commerce systems based on the richness and completeness of their e-commerce platform, the depth and flexibility of their e-commerce systems and their strong industry experience," says John Bissert, director of sales, Reebok-CCM Hockey U.S. "After going live with iCongo's B2B e-commerce platform, we are now offering our customers the systems required to obtain important up-to-date product information and the ability to place and track orders more quickly and efficiently online, 24x7. At the same time, the systems are lowering our order processing costs and improving ordering efficiencies and improving services to our customers; enabling us to more effectively communicate and collaborate with our customers."

Reebok-CCM Hockey's sales representatives improve the speed and efficiency of their sales efforts by using the ICE3 TM online and offline SFA system. By using the SFA System, reps are able to receive the latest product and customer information, enter orders on behalf of their customers both online or offline and electronically transmit sales orders while on the road. The reps are also able to place booking orders (future orders) using the system's specialized booking order functionality.

"iCongo's B2B platform is allowing us to deliver to our customers improved services and efficiencies," said Giovanna Di Ielsi, director, e-commerce and MIS for Reebok-CCM Hockey. "For example, a consumer can now walk into a sporting goods store on the weekend looking for a specific Rbk hockey stick, and if the item is not in stock, the retailer can place the order right on the spot and guarantee delivery to their customer."


Tractor Supply Uses ClearTrack’s SaaS tool for Global Trade Management and Supply Chain Event Management

Tractor Supply selects ClearTrack for its Global Supply Chain Visibility and Event Management solution. Tractor Supply also uses the Global Trade Management platform from Sourcing and Order Management through the supply chain to final delivery. ClearTrack's supplier collaboration tool helps to quickly deliver new products. The application is designed to assist with off-shore purchasing and provide visibility, monitoring, alerts, and performance measurement for all import shipments.

ClearTrack's Vendor Quote Management and Supplier Compliance products will connect Tractor Supply's existing and potential suppliers for efficient sourcing of goods, and management of purchase orders.

Using ClearTrack's Supply Chain Event Management platform, Tractor Supply gains access to a large global trading partner network. ClearTrack issues notification of disruptions in the supply chain, and based on the retailer's business rules, directs the responsible party to take appropriate action, which helps expense reduction, cycle time improvements, and supply chain operating efficiencies.

"The ClearTrack Event Management platform is a foundational piece of our global sourcing model and will assist us in growing the global sourcing segment of our business. The monitoring of key events within the supply chain provides confidence of doing business around the globe," says Melody Alford, director of global sourcing, Tractor Supply. "The ClearTrack methodology and blueprint gave both parties an understanding of available functionality and assisted in determining the implementation time frames."


Liz Claiborne Selects Global Network Management from Verizon

Liz Claiborne connects its operations in 25 countries globally with Verizon. The fashion retailer deploys the Verizon Private IP platform to support the company's global communications needs, which helps enhance network management.

To more effectively support both its current operations and future growth, Liz Claiborne sought to identify a global network provider to streamline its overall communication infrastructure. Key criteria were global reach with local support capabilities, as well as firm cost control.

Verizon Business fully managed Verizon Private IP and Secure Gateway platform helps securely connect both central and branch offices back to its core network, as well as a secure environment to facilitate remote and in-office access to business-critical applications. In addition, the system offers the retailer a foundation on which to build future IP-based communications applications to improve its global internal and external collaboration capabilities.

"By outsourcing the core network provision to Verizon Business, we anticipate significant cost benefits, primarily as a result of enhanced productivity and labor savings," said Wayne Dabney, vice president of IT, Liz Claiborne. "The new network will help us save on costs and enhance productivity on a global scale. Our Asia Pacific team was impressed by Verizon Business ability to deliver outstanding support globally without losing focus of local needs by allocating strong in-country support teams. The team is fully behind Verizon Business and together we are confident that Verizon Business can deliver both a fantastic managed solution and outstanding service."


Tesco Implements Global Workforce Management Platform from RedPrairie

Tesco adds RedPrairie's Workforce Management application at its retail stores across 13 countries. Tesco uses the platform to deliver greater customer service by aligning customer traffic with employee scheduling.

"We selected RedPrairie because they provide the best scheduling solution that can operate across Tesco's different formats," said Dave Briggs, program manager for Tesco. "By helping ensure that we always have people on hand to assist shopper, it supports our constant effort to improve customer experience. Ultimately, it will improve our business by increasing store productivity, and supporting revenue growth."

RedPrairie's workforce management solution includes: time and attendance, business forecasting, workforce demand planning, automated optimized scheduling, staff self-service, dashboards with configurable alerts, and computer based training.


AutoZone Adds Task Manager and Merchandising Process Manager to Improve Retail Execution

AutoZone selects Reflexis Task Manager to drive improved operational performance in more than 4,000 of its stores. AutoZone uses the Reflexis platform to help streamline workflow and communications between corporate and its stores, improve cross-departmental planning, and gain real-time visibility into task execution status. Task Manager was chosen over its competition after a comprehensive review by a team that included AutoZone management and an outside consulting firm.

"We selected Task Manager on the basis of its rich feature set, proven reliability, and ability to scale across our enterprise," says Bill Hackney, vice president of store operations and customer satisfaction, AutoZone.

Each AutoZone store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, and service stations. AutoZone also sells auto and light truck parts through www.autozone.com.


Calvin Klein Launches Full-Scale Branded E-Commerce Site

Calvin Klein launches its new e-commerce component to the company's existing branded Web site at calvinklein.com. The Calvin Klein Web site allows U.S. shoppers to access products from the Calvin Klein 'better' brand through an additional channel and shop hundreds of Calvin Klein items. Guests from outside the U.S. will be automatically taken to the company's global branding site, which supports all Calvin Klein brand offerings.

The new e-commerce site bring together merchandise from virtually all categories presently available today under the Calvin Klein 'better' line of men's and women's apparel and accessories, as well as items for the home. Planned assortments include men's and women's sportswear, suit separates, jeanswear, underwear, intimates, sleepwear, outerwear, footwear, eyewear, and watches; men's tailored clothing, shirts, belts and ties; and women's dresses and accessories. Additionally, merchandise from the Calvin Klein Home line will also be offered including bedding, bath, table linens, dinnerware, flatware, glassware, home decor, and gifts. Items from the Calvin Klein Collection and the ck Calvin Klein lines will not be offered on this site at this time.

The products offered have been developed to deliver a branded lifestyle experience in an on-line environment that complements the Calvin Klein 'better' brand positioning. The apparel and accessories have been developed especially for the on-line store as well as the recently launched Calvin Klein specialty retail stores, and are designed by an in-house team.

The on-line store will be supported with integrated on-line and off-line advertising programs that are customer-centric, and innovative, and will include the Web address on all future print advertising. Additional marketing and promotional efforts will be implemented seasonally to drive traffic to the site and engage consumers. The site is multi-functional allowing clients the ability to zoom in and out, view products in alternate views and colors, search by size, create and send wish lists, and search store locations. Other services offered include gift wrapping, free gift messages, and free shipping on purchases over $200.

"We have been observing and studying branded e-commerce sites for the past several years," says Tom Murry, president and COO, Calvin Klein. "I feel that our team has had the benefit to learn from the challenges and successes of others and that they have created an exceptional site that will be a great branding platform as well as an important revenue producer for many years to come."


More Technology News


News Archives

[ [ Home ] . [ POS Hardware ] . [ POS Software ]. [ Security & ID]. . [ News ]. [ About Us ] . [ Clients ] . ]