Choctaw
Casinos,
a
gaming
and
entertainment
destination
in
Southeastern
Oklahoma
selected
technology
integration
solutions
by
Percipia
to
replace
their
existing
Nevotek
guest
room
software
across
three
properties,
Choctaw
Casino
Resort
-
Grant,
Choctaw
Casino
Hotel
-
Pocola
and
Choctaw
Casino
Resort
-
Durant.
Percipia
recently
launched
their
S.T.A.R.
(service
tracking
and
response)
workflow
automation
software.
Choctaw
Casinos
currently
boasts
an
impressive
18
locations
within
Southeastern
Oklahoma.
Percipia
installed
their
Parallax
software
and
Precision
voice
mail
across
the
three
property's
978
guest
rooms.
Michael
Essig,
Senior
Director
of
Corporate
IT
for
Choctaw
Casinos
appreciated
having
24/7/365
access
to a
live
support
team.
Cloud-based Solutions Helps Rein in Unnecessary Labor Expenses
Hershey
Entertainment
&
Resorts
Company
(HE&R)
has
selected
the
Kronos
Workforce
Central
suite
of
solutions
deployed
in the
Kronos
Cloud.
HE&R
chose
Kronos
for
robust
scheduling
functionality,
mobile
capabilities,
and
in-depth
hospitality
industry
knowledge
–
leading
to
enhanced
employee
engagement
and
operational
efficiencies.
HE&R,
a
world-class
entertainment
and
hospitality
company
owns
and
operates
several
properties
including
Hersheypark,
Hershey
Lodge,
and
The
Hotel
Hershey.
The
organization
selected
Kronos
to
support
its
expansive
blend
of
year-round
full-
and
part-time
as
well
as
seasonal
employees.
Replacing
a
semi-manual
workforce
management
process,
Kronos
was
chosen
to
automate,
standardize,
and
bring
innovation
to the
way
the
organization
manages
its
workforce.
The
comprehensive
Kronos
suite
selected
by
HE&R
includes
time
and
attendance,
forecasting
and
employee
scheduling,
workforce
analytics,
absence
management,
and
mobile
applications.
The
Kronos
solution
will
enable
employees
to
play a
more
active
role
in
creating
their
work
schedules.
They
will
now be
able
to
offer
input,
swap
shifts
with
minimal
manager
involvement,
and
provide
availability
and
preference
information.
By
leveraging
Kronos,
HE&R
employees
will
also
be
able
to
check
schedules
via
their
mobile
devices
for
anytime,
anywhere
access.
Through
mobility,
managers
will
no
longer
require
desktop
computer
access
to
approve
time-worked
or
time-off
requests
and
instead
will
be
able
to
spend
more
time
serving
guests
and
mentoring
employees.
Kronos
will
also
help
HE&R
improve
operational
efficiency.
Departments
will
be
able
to
forecast
more
accurately
to
ensure
that
they
are
not
over-
or
under-staffed.
Kronos
will
also
provide
access
to
timely
reports
and
monitor
actual
labor
expenses
in
comparison
to
budgeted
costs.
Kronos
applications
such
as
absence
management
will
help
the
organization
plan
more
effectively
for
incidental,
extended,
or
planned
leaves
and
absences,
which
can
impact
productivity.
The
Kronos
workforce
analytics
solution
will
transform
everyday
timekeeping
data
into
actionable
information
so
users
can
quickly
view
through
interactive
dashboards
which
departments
are
approaching
overtime,
or
explore
groups
that
have
high
unexcused
absences.
This
up-to-the-minute
insight
will
help
rein
in
unnecessary
spending.
HE&R
will
achieve
these
benefits
quickly
and
cost
effectively
through
deployment
in the
Kronos
Cloud,
enabling
the
organization
to
focus
on
business
priorities
while
Kronos
performs
all
configuration,
maintenance,
upgrades,
and
support
of the
workforce
management
solution.
Kaba and Intelity Team to Deliver App-Based Mobile Keys to Hotel Guests
Kaba
and
Intelity
announce
they
have
established
a
cooperative
development
agreement.
The
relationship
enables
the
companies
to
combine
their
industry
leading
technologies
to
make
mobile
key
access
more
readily
available
to a
wide
range
of
hotels
that
include
brands
and
independent
properties.
Additional
mobile
key-related
guest
services
available
through
the
joint
Kaba –
Intelity
application
include
mobile
check-in
and
check-out,
hotel
information,
wake
up
calls,
housekeeping
and
flight
information.
A
further
upgraded
version
of the
basic
Kaba-Intelity
application
will
enable
hoteliers
to
integrate
the
mobile
key
platform
with
other
hotel
management
systems
including
point-of-sale
and
property
management
systems
and
take
advantage
of
access,
to
business
intelligence
systems,
content
control
and
direct
messaging
to
guests.
Kaba
and
Intelity
will
work
together
to
deliver
mobile
key
access
to
virtually
any
property.
The
companies
will
provide
a
secure
seamless
platform
that
allows
guests
with
appropriate
authorization
to
bypass
the
front
desk
and
use
their
handheld
or
tablet
device
to
enter
their
rooms.
BTG Launches Transformational Cloud Practice Dedicated to Turnaround Process
For
private
equity,
bankruptcy
restructuring,
mergers
and
acquisition
(M&A),
and
other
strategic
partner
investment
firms,
the
ability
to
cut
costs
and
reduce
overhead
while
quickly
increasing
productivity
is
an
invaluable
resource
when
determining
the
potential
value
in a
distressed
asset.
A
new
practice
from
Breakthrough
Technology
Group
(BTG)
(www.btgroupinc.com) is
designed
to
support
distressed
companies
during
a
“turnaround”
process.
Based
on a
proven
methodology,
BTG’s
Transformational
Cloud
Practice
provides
the
dedicated
resources
needed
to
streamline
and
transition
a
company’s
IT
operations
from
complex
and
ineffective
infrastructure
to
cloud-based,
service
environments.
BTG’s
service
helps
enterprises
eliminate
capital
expenditures
(CAPEX)
and
utilize
technologies
such
as
Virtual
Desktop
Infrastructure
(VDI)
and
software-as-a-service-
(SaaS)-based
applications
to
increase
productivity
and
lower
costs.
“Executing
a
complete
overhaul
of
any
organization’s
computing
environment
can
be
accurately
categorized
as a
complex
IT
turnaround
migration
project,”
said
Jeff
Kaplan,
CEO
of
Breakthrough
Technology
Group.
“For
companies
engaged
in
M&A
or
bankruptcy
restructuring,
this
intricate,
multi-tiered
task
is
further
complicated
by
radical
changes
to
day-to-day
operations,
new
management
and
leadership.”
The
three
focus
areas
of
the
service
include
transformational
consulting;
service
delivery,
implementation
and
migration,
as
well
as
private
cloud
management.
“Through
time-tested
best
practices,
we
deliver
a
360-degree
view
of
how
a
company’s
applications,
processes,
and
users
are
supported
and
interrelated,”
Kaplan
said.
“Because
our
focus
is
on
the
customer’s
business,
we’re
not
just
meeting
their
technology
needs
today,
but
preparing
them
for
the
next
phase
of
growth,”
he
added.
“As
their
requirements
change,
we
can
quickly
implement
additional
applications
on
the
scalable
foundation
we
deliver
so
their
operations
do
not
miss
a
beat.”
