Industry News - September 4th, 2008
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RETAIL AND TECHNOLOGY NEWS |
Jerry Leigh Adds Global Sourcing and Visibility Software
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Jerry Leigh, an apparel company that develops licensed products
for top retailers, selects NGC's e-SPS software for global sourcing and
visibility across all of its divisions.
Jerry Leigh uses e-SPS to control production for thousands of licensed
products in fashion, apparel and accessories. The platform has been
rolled out to all four Jerry Leigh divisions - Kids, Adults, Resort and
Premium - for P.O. management, production tracking, quality, and
inbound tracking and visibility.
"Jerry Leigh designs and develops merchandise for many of the world's
most recognized brands and retailers, and quality and timing are
critical to our success," says Jeff Silver, vice president and CFO,
Jerry Leigh. "When our customers are developing new brand concepts and
promotion, we have to be able to turn licensed products very quickly at
our manufacturing operations in Asia and Central America. Jerry Leigh
needed a solution to help us streamline production and improve
communications with customers and trading partners around the world.
e-SPS was the right answer for us."
Jerry Leigh gains the following benefits using e-SPS:
- Streamlined communications through Web-based updates. e-SPS provides
Jerry Leigh with a Web-based platform that allows the company to
exchange and update information with supply chain partners around the
world. All communications are tied to specific styles or purchase
orders.
- Faster speed to market. e-SPS uses role-based calendars,
exception management and executive dashboards. The system automatically
generates triggers and alerts based on user-defined events.
- Improved product quality. e-SPS includes an integrated quality
module that helps Jerry Leigh monitor quality at its remote
manufacturing facilities.
- Enhanced customer service. Jerry Leigh uses e-SPS to further enhance
its customer service. e-SPS also helps enable Jerry Leigh to continue
its rapid growth by enabling the company to more easily handle the
demands of new licensed brands.
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Levin Furniture Selects RedPrairie Warehouse Management System |
Levin Furniture implements RedPrairie's Warehouse Management Solution
(WMS) at its distribution center in Smithton, Pa. Levin. The furniture
retailer chooses RedPrairie to gain distribution efficiencies to help
faster and more accurate order fulfillment and improved productivity.
Levin Furniture selects RedPrairie to replace an outdated legacy
warehouse platform and to gain visibility into merchandise across
Levin's internal supply chain. The new RedPrairie system provides
system-directed tasks to help improve picking and putaway accuracy and
employee productivity. Levin Furniture also gains several new features
important to their industry with the warehouse management platform,
including task interleaving, wave picking, and aisle locking. The
RedPrairie WMS will integrate with Levin's existing Escalate system.
"The RedPrairie WMS was the logical choice for us," says Ward Dingmann,
vice president of operations for Levin Furniture. "They have a proven
track record in the furniture industry, and the WMS has the features we
need to automate functions and tasks to be more efficient with our
warehouse operations. This will prepare us to control current costs and
support our expansion in the future."
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Associated Food Stores Deploys Warehouse Management System |
Associated Food Stores replaces its two legacy warehouse management
systems (WMS) in Montana with the Retalix Triceps platform, and expands
its use of the system at its headquarters distribution center in Salt
Lake City.
Associated Food Stores, a Retalix Triceps user since 2000, uses the
platform for real-time warehouse management system to help improve
productivity. The system helps information flow and helps accurately
track inventory levels, reduce handling and inventory charges, increase
labor efficiency and better manage store orders.
"We've had tremendous success with Retalix Triceps and have developed a
deep appreciation of its capabilities at our headquarters facility,"
says Craig McPhee, executive director of distribution at Associated
Food Stores. "We are optimistic about leveraging the technology across
our other distribution centers."
Associated Food Stores is adding new automated storage and retrieval
systems (AS/RS) equipment, and integrating them with the previously
installed Triceps WMS, at the headquarters location. It has also
expanded this distribution center to more than 1 million sq. ft. With
the addition of the Montana sites, Retalix Triceps helps Associated
Food Stores plan, coordinate and manage more than 1.7 million sq. ft.
of warehouse operations.
Associated Food Stores delivers more than 750 truckloads of groceries
each week to nearly 600 supermarkets in Arizona, Colorado, Idaho,
Montana, Nevada, Oregon, Utah and Wyoming.
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Dick’s Sporting Goods Extends E-Commerce Agreement with GSI Commerce |
Dick's Sporting Goods signs a new 15-year contract that extends its
e-commerce relationship with GSI Commerce. Under the agreement, Dick's
Sporting Goods will be the seller of merchandise through its e-commerce
business beginning Feb. 1, 2009, and GSI will continue to provide
Dick's Sporting Goods with a full suite of services, including
e-commerce technology, customer service, fulfillment, drop ship
management, interactive marketing and e-mail marketing. Dick's Sporting
Goods will concentrate on enhancing its customers' experience by better
aligning their online assortment of merchandise with their stores. New
capabilities such as in-store pickup and in-store ordering will also be
added, making the experience more convenient for customers.
Under the new agreement, Dick's Sporting Goods also will buy and own
the sporting goods inventory sold online. This is a significant change
from the prior agreement and is comparable with GSI's other
multi-channel non-owned inventory e-commerce agreements.
"Our goal is to provide a high-quality, seamless shopping experience
for our customers across all channels," says Edward Stack, chairman and
CEO of Dick's Sporting Goods. "We've had a very successful relationship
with GSI for the past seven years, evidenced by the significant growth
of our e-commerce business. This new deal gives us even more
flexibility, greater control and ultimately enables us to better serve
our customers while accelerating our multichannel strategy."
Dick's Sporting Goods' current contract with GSI was set to expire in
2011. "As we conducted a thorough evaluation of potential options for
how to better serve our customers, we determined that continuing to
work with GSI was the best alternative for us," said Stack. "We believe
that GSI offers the best solution that complements our long-term
strategic plan and that they are the right e-commerce provider to help
us grow our multichannel business another 10 times over the next
decade."
Dick's Sporting Goods also plans to work with gsi interactive, a
division of GSI, which was selected as the digital marketing agency of
record for, providing design services, paid search, comparison shopping
engines (CSEs) and affiliate marketing services. Dick's Sporting Goods
also has agreed to continue to utilize the services of e-Dialog, a
wholly owned subsidiary of GSI, to continue to supply Dick's Sporting
Goods with enhanced permission-based e-mail marketing services to its
Scorecard members designed to maximize their long-term customer value.
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Urban Outfitters Adds Online Fraud Prevention |
Urban Outfitters combats online credit card fraud with Interceptas
from Accertify. The apparel retailer uses this technology to address
the entire business process of combating fraud from the perspective of
the online retailer, providing a multi-layered approach with a
workbench platform that is flexible to adapt to new fraud trends and
technologies.
"Urban Outfitters' success is driven by our commitment to understand
our customers and connect with them on an emotional level," says John
Kyees, CFO, Urban Outfitters. "When shopping on our Web sites,
customers want a quick and hassle-free experience. Taking a tougher
stance against e-commerce fraud helps us maintain our customers' trust
and provide the smooth and easy experience they expect online."
"After examining the leading anti-fraud tools available on the
market, Urban Outfitters chose Accertify because it's the most
comprehensive and advanced solution," says Kyees. "Interceptas will
enhance our fraud prevention capabilities, reduce our total cost of
fraud and ensure that we offer a distinctive experience for customers
purchasing on the Web."
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Ellen Tracy Adds Vision Store POS System |
Ellen Tracy implements the Jesta I.S.' Vision Store as its point of
sale system. Ellen Tracy recently selected several of Jesta I.S.'
Vision products to manage both its wholesale and retail back office
operations. The recently selected applications include Vision Sourcing,
Vision Demand, Vision Financials, Vision Analytics, Vision
Merchandising, and Vision Planning.
With the addition of Vision Store, Ellen Tracy minimizes third party
integration points and improve operational. The retailer modifies the
graphical user interface ensuring brand consistency with the inclusion
of the company's logo, corporate colors, and verbiage. Vision Store
also captures, personalizes and rewards customers.
Ellen Tracy can choose from a variety of features within Vision Store
including survey tools, the ability to connect to the internet to
access the company's intranet or website to further service its
customers or train employees on new initiatives, promotions or
programs. With features from house accounts, service appointments,
layaways, special notes on gift receipts and tracking customer
preferences, Ellen Tracy can service its customer base and help ensure
customer satisfaction.
"Ellen Tracy is taking on a substantial project by replacing our entire
business systems. We are confident in the Jesta I.S. team and recognize
the benefit of selecting a full suite of solutions from a single
source," says Kenneth Ragland, COO, Ellen Tracy.
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