Industry News - September 19th, 2008
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RETAIL AND TECHNOLOGY NEWS |
Diver's Direct Launches Integrated Web Site
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Diver's Direct, a retailer of diving equipment, implements real-time
software from Celerant Technology and has launched its new integrated
Web site. The retailer worked closely with Celerant's in-house Web
specialists to create a custom site layout with advanced features,
including product reviews, product comparisons, cart abandonment
tracking, and site analytics.
"Since Celerant was already providing us with an attractive POS
product, we felt that this would be an efficient, cost-effective way to
upgrade our retail and e-commerce infrastructure simultaneously using a
single source," says Robert Darmanin, marketing manager of Divers
Direct. "In addition to a cleaner new look and a simplified navigation
system the new site offers several new features designed to improve our
visitor's overall experience."
With an integrated Celerant Web site, Divers Direct has been able to
further establish itself as a global provider of diving equipment. In
addition to its products, Divers Direct offers various services, which
can be found on its Web site at www.diversdirect.com.
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Jones Apparel Group Launches Two New Online Storefronts |
Jones Apparel Group introduces two new online storefronts for Easy
Spirit and Nine West.These e-commerce sites are the first in the
company to go live on Demandware, with additional sites, including
Jones New York, Anne Klein and Bandolino planned for later this year
and in 2009.
Jones Apparel Group wanted an e-commerce platform that would enable it
to quickly and cost-effectively launch multiple brand online
storefronts, without having to incur massive infrastructure costs. With
Demandware, Jones was able to develop a re-useable set of core
functionality enabling the quick roll-out of multiple distinct
e-commerce sites.
Jones Apparel Group also selected the Demandware E-Commerce Platform as
the foundation for its direct-to-consumer online channel as part of an
aggressive e-commerce growth strategy. The new sites include custom
features such as 'Look Book,' which guides consumers through the
purchase of a complete outfit; 'Scene & Seen,' which helps
consumers shop for items seen in magazines and TV, and 'Time-Based
Assets,' which provides the ability for merchandisers and marketers to
pre-schedule site asset changes.
"We have been very pleased with our decision to go with the Demandware
E-Commerce Platform," said Ron Offir, president of e-commerce, Jones
Apparel Group. "As a fashion brand, we believe our competitive
advantage is in merchandising and marketing our products. With
Demandware, we have industry-leading merchandising capabilities and
complete control over our sites, without having to worry about servers
and maintaining a costly and burdensome technology infrastructure."
n less than six months, Jones was able to launch the first two brands,
Easy Spirit and Nine West, as well as get other sites, including Jones
New York and Bandolino, well underway. Jones will now leverage the
functionality and development environment that is already in place to
quickly launch additional brands on an as-needed basis.
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Overstock.com Adds Supply-on-Demand Tool |
Overstock.com selects CommerceHub's Supply-on-Demand integration and
fulfillment platform to increase product selection. Overstock.com gains
a direct connection to its existing EDI based order management systems
for processing purchase orders, order acknowledgements, inventory and
fulfillment data with drop-ship suppliers.
"Overstock.com requires reliable platforms to process and fulfill
orders, particularly during peak volume periods," says Jacob Hawkins,
senior vice president of supply chain, Overstock.com.
Overstock.com uses the platform to bring on new suppliers and expand
its product selection. With over 4,200 drop-ship suppliers,
manufacturers and carriers connected to the Supply-on-Demand platform,
CommerceHub processed over 14.5 million drop-ship orders in 2007.
The CommerceHub One Connection integration standardizes communications
with suppliers, regardless of legacy technology format, providing order
visibility and monitoring of the fulfillment process. The
Supply-on-Demand platform enables purchase orders to be sent to each
supplier with the information required to create customized
Overstock.com branded packing slips for direct-ship customer orders.
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Ed Hardy Adds Loss Prevention Across All Stores |
Ed Hardy by Christian Audigier adds loss prevention tools from LP
Innovations to all of its stores nationwide. Ed Hardy adds a
full-service, scalable loss prevention program designed to proactively
address sources of shrink. By working with LP Innovations, Ed Hardy
will have immediate access to LPI's nationwide base of loss prevention
professionals trained to reduce shrink and improve associate awareness
and education in each store, as well as scale their loss prevention
program as they grow their business throughout the United States.
Ed Hardy will gain the following:
- Control & compliance audits and store visits
- Strategic resolution services
- Employee training & awareness program
- Employee orientation booklets
- LP101 training meetings
"We chose to partner with LP Innovations because of their nationwide
presence and their ability to customize a loss prevention program that
specifically met our needs at a competitive price," says Philip Del
Rio, director of store operations, Ed Hardy. "We look forward to
leveraging LPI's nationwide talent and expertise to help strengthen our
loss prevention program as we expand our footprint across the United
States."
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Talbots and J. Jill Re-Launch Web Stores
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Talbots selects the ATG Commerce Suite to power the creation of two new
personalized Web stores for both of its retail brands, Talbots and J.
Jill. Using the catalog management and advanced searchandising features
built into ATG's e-commerce software, both sites (www.Talbots.com and
www.JJill.com) will feature a shopping experience where consumers can
navigate quickly and efficiently through each brand's large inventory
of apparel and accessories. The marketing and merchandising teams at
Talbots and J. Jill will be able to personalize and prioritize the
display of search results within each site to feature appropriate
products for each shopper, as well as target specific promotions and
offers to ensure that only the most relevant content is presented to
visitors of the new ATG-powered Web stores.
As Talbots.com and JJill.com continue to grow at a rapid pace, Talbots
determined it needs a more scalable, flexible e-commerce platform to
support the vast volume of customers and the increasing number of
products being made available. Additionally, the company wanted to
create a more personalized Web destination that appealed to both new
and returning customers.
"The re-launch of the Talbots Web site coincides with the re-energizing
of the brand," says Lori Wagner, executive vice president, chief
marketing officer of Talbots. "Talbots has always been known for
providing the highest level in customer service. Customers will now
have the ability to browse more items faster, checkout on one page, and
create a personalized area where they can store purchases and
preferences. We want to ensure that the customer's online shopping
experience at Talbots is on par with the service she would receive in
any of our retail stores. The partnership with ATG will simply enhance
and expand on our unparalleled customer service by making the on-line
shopping experience hassle-free and easy to navigate."
"Our guests are pressed for time and looking for simplicity and ease
when it comes to shopping so it's critical that we offer them an online
experience that's consistent with our retail and catalog channels; one
that's a breeze to navigate," says Hilary Chasin, J. Jill's chief
marketing officer. "ATG's e-commerce optimization expertise will add an
intuitive edge to our e-commerce site and enhance our ability to engage
guests with our product offerings."
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Air Terminal Gifts Implements Inventory Management Software
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Air Terminal Gifts (ATG), a 16-store specialty airport retail chain,
goes live with Retail.net Demand Forecasting and Inventory Management
from Tomax.
The retailer uses Retail.net Inventory Management as its forecasting
and replenishment system that creates projections and recommendations
at the site/SKU level. Retail.net Inventory Management helps enable
management by exception with the provision of alerts and integration
with merchandise execution systems.
Air Terminal Gifts integrates Retail.net Inventory Management with
Retail.net Merchandise Management. As a result, Merchandise Management
feeds Inventory Management with real-time product data including sales
history, pricing and quantities -- from which a 52 week forecast is
created (using variable considerations such as price, promotional lift,
seasonality, history) and used, along with defined constraints (safety,
stock, receiving schedules) to generate a replenishment schedule. The
calculated orders are delivered automatically to Retail.net Merchandise
Management, which finalizes and transmits purchase orders.
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