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Industry News - June 27, 2008

 

RETAIL AND TECHNOLOGY NEWS


Overstock.com Adds PayPal Pay Later

Overstock.com now gives shoppers the ability to shop now and pay later with the promotional financing service, PayPal Pay Later.

"Since launching in Q4 of last year, PayPal has continued to add value to our website and our customers. Adding PayPal Pay Later as an additional way to pay allows us to continue to give our customers the best options at the best value," Patrick Byrne, chairman and chief executive officer of Overstock.com.

The PayPal Pay Later service gives Overstock.com customers a credit account with flexible financing options - even if a buyer doesn't have a PayPal account. As part of the introductory financing promotion, customers can defer payments on purchases for 90 days, allowing consumers to buy what they really want on Overstock.com and plan their payments in a way that best fits their budgets.

Lucy.com Enhances E-Commerce Web Site

Lucy activewear, a lifestyle apparel company for women, selects the Demandware E-Commerce Platform to enhance its online shopping experience for consumers and to expand its growing cross-channel business.

The lucy brand’s Web site, launched in 1999, has been a key channel for delivering solutions to consumers searching for lifestyle apparel. Since re-launching in 2004, the lucy brand’s online business has more than doubled. To support its continued online growth, lucy activewear is partnering with Demandware, which will deliver merchandising capabilities and manage the hardware and maintenance for the site. The lucy brand expects to launch its enhanced site near the end of 2008.

“Our e-commerce site is a key sales channel for the lucy brand, as approximately 50 percent of our in-store customers also visit us online. In fact, many of our customers come into the store with printouts of outfits that are showcased on the site,” said Rebecca Taubman, director of e-commerce for lucy. “As traffic to our Web site continues to increase, our enhanced Web site and platform will enable us to offer customers a sophisticated, stress-free shopping experience, as well as targeted cross-channel promotions and guaranteed availability.”

Polo Ralph Lauren Extends Long-Term E-Commerce Partnership with GSI Commerce

Polo Ralph Lauren announces a five-year extension to its long-term e-commerce Web technology agreement with GSI Commerce. Polo Ralph Lauren will continue to use its e-commerce technology solutions to enhance its premium lifestyle brand and grow its multi-channel business. Polo Ralph Lauren will continue to support its own customer care center and fulfillment services through its recently built 330,000 square feet facility in High Point, North Carolina, which was fully operational on April 8, 2008.

Since launching on the GSI platform in May 2004, RalphLauren.com has experienced rapid growth. In 2007, the brand was recognized by the Luxury Institute as the "most effective luxury Web site."

The Limited Implements Tools to Identify Return Fraud and Abuse

The Limited adds return authorization solutions from The Retail Equation to more than 240 of its locations. The Limited uses the Verify-1 software system to identify return fraud and abuse, a $15.5 billion per year problem in the United States. As part of the Verify-1 service, The Retail Equation is contracted by retailers to gather their return information, store it securely, and analyze the data to develop and follow return policies for those retailers.

"The relationship between The Limited and The Retail Equation has proven to be of significant benefit to our stores' bottom lines," said Tracey French, director of loss prevention for The Limited. "In fact, we've seen a return rate reduction of more than 13 percent,which has translated into significant savings for our company. We are confident that our continued reliance on Verify-1 technology will yield further profitable impacts, and are encouraged to start this new business venture with the protection the program offers."

Checkpoint Systems Acquires OATSystems

Checkpoint Systems announces that it has entered into a definitive agreement to acquire OATSystems. Checkpoint and OATSystems offer complementary merchandise protection and inventory management applications.

For retail customers, OATSystems solutions help turn large quantities of data from RFID hardware into actionable information. These solutions help retailers enhance operational efficiency by obtaining perpetual inventory levels, helping ensure on-shelf availability of merchandise that is seamlessly integrated within the framework of existing loss prevention strategies and practices.

The company will continue to use and develop the OATSystems brand and software platform to serve retail, consumer products and industrial customers.

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